This full-time on-site Manager, Customer Experience role is based in Kapolei, Hawaii, within the wholesale grocery division of C&S Wholesale Grocers. The position focuses on managing relationships with Tier 2 and Tier 3 customers, overseeing contract renewals, and driving operational improvements to ensure high satisfaction levels. Key responsibilities include facilitating cross-functional collaboration to solve chronic issues, counseling retail clients on profit and loss opportunities, and coordinating operational planning for major events. The role involves approximately 50% travel for customer visits and industry meetings. This position appeals to candidates seeking a mission-driven environment where every employee contributes to feeding local communities, offering strong career progression, comprehensive benefits, and a culture that values diversity and employee growth.