The Family Relations Specialist role serves as the front-desk receptionist for Great Lakes Investment Advisors, a financial services firm in Midland, MI dedicated to helping clients achieve their retirement goals. Key responsibilities include managing the first point of contact for clients and visitors, handling phone communications, organizing office files and calendars, and assisting with marketing event coordination and CRM data entry. The position offers a supportive, family-oriented culture with opportunities for professional growth, including licensure sponsorship and learning initiatives. This full-time role is based on-site with occasional travel required, providing a stable environment for individuals who thrive in a fast-paced, service-driven setting.