Gainwell Technologies

This remote call center representative position supports healthcare professionals with Medicaid billing inquiries and policy questions. The role involves managing a high volume of inbound calls, researching complex issues, and maintaining accurate records while ensuring HIPAA compliance. Candidates must reside near the Baton Rouge office and meet specific internet speed requirements for remote work. The position offers a comprehensive training program lasting six to eight weeks. The role is appealing due to its flexible remote work arrangement and the opportunity to assist healthcare providers with essential administrative tasks. The company provides generous vacation policies, 401(k) employer matches, and comprehensive health benefits. This position is ideal for individuals with customer service experience who value structured training and the ability to work from home while maintaining professional standards. View more