The Billing Supervisor role within the Frederick County Division of Water and Sewer Utilities oversees all billing, accounting, and customer service operations. Key responsibilities include resolving complex customer billing issues, supervising staff performance, managing cash office processes, and coordinating with third-party vendors. The position also involves analyzing internal controls, preparing detailed reports, and maintaining standard operating procedures. This full-time, on-site position offers a collaborative environment focused on community service and public utility integrity. The role is appealing for its comprehensive benefits package, including a defined benefit pension, health coverage, and generous leave policies, alongside opportunities for professional growth through tuition reimbursement and a supportive work-life balance culture.