This on-site Customer Service Account Specialist role at Formica Corporation in Cincinnati supports the sales team and manages client relationships within a manufacturing environment. The position requires a bilingual French and English speaker to serve as the single point of contact for assigned accounts, handling purchase orders, resolving complaints, and providing product education. Key responsibilities include supporting field sales representatives, managing order fulfillment, and collaborating on sales forecasts. The role appeals to self-starters seeking a career path within a recognized industry leader, offering opportunities to connect with like-minded colleagues and utilize a comprehensive benefits package including health coverage, retirement matching, and tuition reimbursement.