Fastly is seeking a Mandarin-speaking Senior Customer Solutions Engineer to serve as the primary technical advisor for key streaming media clients. This role combines deep technical expertise in cloud architecture, networking protocols, and VCL coding with strong relationship management skills. The engineer acts as an extension of the customer’s team, handling post-sales implementation, troubleshooting, and strategic technical guidance. Key responsibilities include developing technical relationships with stakeholders, identifying and resolving complex infrastructure challenges, and mentoring junior engineers. The position appeals to candidates who thrive in a collaborative, mission-driven environment focused on building a more trustworthy internet. Fastly values diversity and passion, fostering a culture where employees can bring their authentic selves to work. The role offers remote flexibility within the Pacific, Mountain, or Central time zones, with occasional travel required for customer meetings. This opportunity allows professionals to leverage their specialized language and technical skills to drive customer success and growth within a leading edge cloud platform company. View more