This full-time on-site role at Famous Cigars headquarters in Easton, PA, focuses on internal auditing, process controls, and operational reviews across the company's retail, e-commerce, and hospitality divisions. The position involves evaluating workflows in departments such as purchasing, merchandising, and call centers to identify control gaps, reduce business risk, and ensure accuracy in transactions and records. Key responsibilities include conducting root cause analysis, performing usability and customer journey reviews on the company website, and preparing detailed findings and recommendations for leadership. The role appeals to detail-oriented professionals who enjoy analyzing complex business operations and driving accountability. It offers the opportunity to work within a historic, family-owned organization known for its strong culture and customer experience, providing a platform to directly influence operational consistency and strategic improvements.