This full-time remote Customer Advocate role at Disabled Veteran Solutions supports members by navigating healthcare questions, medications, and benefits. The position involves managing 50 to 70 daily interactions with a focus on empathy, accurate documentation, and system navigation. Key responsibilities include maintaining process consistency, utilizing Microsoft Office tools, and ensuring compliance within a structured environment. The role appeals to individuals seeking a stable career with purpose, offering a significant lifestyle upgrade through the elimination of commuting and the flexibility to work from home. The company emphasizes professional growth, comprehensive training, and a mission-driven culture that values reliability and long-term commitment.