Dahl Consulting

This contract-to-hire Workforce Management Analyst role supports a leading nonprofit health insurance organization in Omaha, Nebraska, with a hybrid schedule requiring onsite presence three days per week. The position focuses on workforce planning for operational areas like enrollment, billing, and appeals rather than traditional call centers. Key responsibilities include developing accurate volume forecasts and capacity plans using historical data, analyzing trends to identify efficiency improvements, and presenting strategic insights to leadership. The role appeals to candidates seeking a pathway to full-time employment within a mission-driven healthcare environment that values operational excellence and data-informed decision-making.