This full-time Dispatcher and Customer Service Representative role supports the HVAC Wholesale Customer Service & Support department at Chancey & Reynolds. The position serves as the primary contact for contractors and customers, managing inbound calls, scheduling service deliveries, and coordinating between technicians and warehouse staff. Key responsibilities include accurately entering and tracking orders, resolving urgent service requests, and maintaining detailed records within the CRM system. The role appeals to candidates seeking a collaborative, safety-focused environment that values ethical practices and continuous learning within the electrical and HVAC industries. The position offers a comprehensive benefits package including medical, dental, vision, and life insurance, along with a 401k plan.