This full-time role at Tekpro Support Service serves as the Mailroom Quality Assurance and Track and Trace Lead for a high-security government facility in Washington, DC. The position requires an active top secret clearance and involves overseeing quality control functions, conducting physical audits on critical and non-critical packages, and performing research on missing or lost mail. Key responsibilities include managing inbound and outbound shipping workflows, maintaining strict security compliance documentation, and analyzing data to support internal audits. The role appeals to candidates who thrive in collaborative, high-volume environments and enjoy solving complex logistical problems. It offers the opportunity to work within a structured team where strong communication and analytical skills are valued, though the position involves exposure to warehouse conditions and requires moderate supervision.