This part-time Per Diem Hotline Counselor role supports Baltimore Crisis Response, Inc. in providing critical behavioral health crisis services. The position involves assessing caller needs, conducting suicide prevention interventions, and triaging emergencies to connect individuals with appropriate community resources. Key responsibilities include utilizing active listening and empathy to establish rapport, completing detailed shift reports, and participating in ongoing clinical training and supervision. The role appeals to professionals seeking to make a tangible difference in a mission-driven non-profit environment. While the work can be emotionally demanding, the organization fosters professional growth through regular supervision and educational seminars. The position offers flexible scheduling across weekend and overnight shifts, with opportunities for remote telephonic work.