Arrae

Arrae is seeking a Weekend Customer Support Specialist to serve as the primary point of contact for customers for its natural supplement brand. This full-time remote position requires working Monday through Friday evenings and weekends, with flexibility for peak hours. The role involves handling customer inquiries via phone, email, and chat, email, and chat, providing product information, and processing orders, returns, and exchanges. Key responsibilities include resolving customer complaints, updating account records, and collaborating with internal departments to ensure satisfaction. The position is ideal for candidates with strong communication skills and a customer-focused mindset. It offers the appeal of working for a growing wellness company with a passion for delivering exceptional service. The remote work arrangement provides flexibility, and the role is suitable for entry-level professionals looking to join a dedicated team. Proficiency in Google Suite and CRM software is preferred. The company fosters a positive environment and encourages applications from diverse backgrounds. View more