
The Customer Experience Manager role at Oldcastle APG leads a team of representatives within the corporate office in Irving, Texas. This position serves as a vital liaison between sales, operations, finance, and customers to ensure prompt and accurate service delivery. Key responsibilities include training and coaching staff, managing customer inquiries and order processing, resolving complex issues, and conducting performance reviews. The role appeals to candidates seeking a dynamic environment with a decentralized structure that offers the career growth of a large international organization within a family-business culture. The position emphasizes an inclusive atmosphere that values internal promotion and professional development.



















