
location_onOld Milton Parkway, Alpharetta, Fulton County, Georgia, 30009, United States
Synchrony's Credit Account Management (ACM) group is dedicated to shaping the future of analytics and modeling capabilities within the financial services sector. Our mission is to deliver innovative, data-driven solutions that enhance customer account management and mitigate risk. We are building a culture where curiosity and passion for technology drive the development of next-generation models, leveraging big data, AI, and GenAI to solve complex challenges.
As a Model Development professional, you will lead the design, innovation, and execution of risk models for customer account management. This role is pivotal in bridging the gap between advanced data science and practical business application. You will manage the full model development lifecycle, from internal development and vendor co-development to monitoring, validation, and regulatory compliance.
Your day-to-day involves hands-on development of models for account management and transaction fraud detection. You will collaborate closely with business leadership, vendors, and enterprise operations teams to identify opportunities for enhancing data mining and risk analysis. Beyond technical execution, you will drive model simplification, manage audit requests, and ensure robust documentation meets stringent regulatory standards. This is an opportunity to work in a dynamic environment where you can influence strategy while delivering measurable outcomes.
Candidates selected for this role will engage in a structured interview process designed to assess technical depth, problem-solving abilities, and cultural fit. The process typically includes:
At Synchrony, we are committed to building an inclusive culture where individual skills, experience, and voices are not only heard but valued. We believe that diverse perspectives drive innovation, and we are proud to have an award-winning culture that supports belonging and growth. More than 50% of our workforce is engaged in Employee Resource Groups (ERGs), creating safe spaces to learn and connect.
We ensure all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require an accommodation, please contact our Career Support Line at 1-866-301-5627.
We offer flexibility in how you work. You have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (virtual or physical) for in-person engagement activities, such as weekly business or team meetings, training, and culture events.
Work model: Hybrid
Old Milton Parkway, Alpharetta, Fulton County, Georgia, 30009, United States
Alpharetta, Georgia
Demonstrated experience building a variety of partner custom models, presenting to client teams/stakeholders, guiding stakeholders through the governance process, and delivering value. Demonstrated ability to consult with business leaders, structure ambiguous problems, and deliver measurable outcomes. Excellent written and verbal communication, presentation, and influencing skills; ability to explain technical concepts to non-technical audiences. People leadership and project management experience (formal manager or strong matrix/team lead), including coaching, prioritization, and quality oversight. Experience reducing cycle times through automation (e.g. AutoML, GenAI-assisted workflows), including designing or partnering to build enabling infrastructure. Experience applying CI/CD practices within a model risk management framework. Exposure to AWS services such as Amazon SageMaker, Amazon Bedrock, and Amazon Redshift.