Transportation Support Coordinator (Remote)
location_on639, East Adams Street, Feldman's, Tucson, Pima County, Arizona, 85703, United States
Job Description
About the Role
The Transportation Support Coordinator is a remote position designed for individuals who want to learn the logistics industry from the ground up. This role serves as a foundational step for those looking to eventually transition into becoming an Independent Freight Dispatcher. You will work from home, assisting drivers, dispatchers, brokers, and operations teams to keep freight moving without delays.
Your primary focus will be organizing schedules, communicating updates, verifying documents, and helping prevent common dispatch issues. This position is ideal for people who want to move into dispatching later in their career, providing the exact skills used by Freight Dispatchers, Load Planners, Broker Agents, and Fleet Managers.
What You Will Learn
By working in this role, you will gain practical experience in:
- Communicating effectively with drivers
- Managing freight operations
- Working with brokers and shippers
You will solve real logistics problems, setting you up to eventually work independently as a freight dispatcher and earn significantly more. The role teaches the industry fundamentals, allowing you to build a strong foundation in logistics before taking on more advanced responsibilities.
Work location
Work model: Remote
639, East Adams Street, Feldman's, Tucson, Pima County, Arizona, 85703, United States
Tucson, Arizona
Key Responsibilities
- check_circleProvide drivers with updated instructions, addresses, and appointment times
- check_circleTrack ETAs, delays, breakdowns, and HOS considerations
- check_circleHelp drivers resolve road issues quickly and professionally
- check_circleConfirm pickup and delivery appointments
- check_circleTrack loads and provide real-time updates to brokers and shippers
- check_circleVerify BOLs, PODs, and ensure freight matches the bill
- check_circleEstimate realistic load and unload times
- check_circlePrevent overscheduling and tight back-to-back appointment windows
- check_circleUpload all paperwork into the TMS
- check_circleTrack detention, layover, and TONU opportunities
- check_circleSend check calls and status updates
- check_circleNotify brokers of changes or delays
Requirements
- verifiedBasic familiarity with load boards / TMS
- verifiedClear communication
- verifiedAttention to detail
- verifiedAbility to multitask under pressure
- verifiedStrong organizational skills