Transportation Support Coordinator (Remote)
$865-1k/hr•Full-timeRemote
location_on845, Northeast Cleveland Avenue, Central City, Historic Southeast, Gresham, Multnomah County, Oregon, 97030, United States
Job Description
About the Role
The Transportation Support Coordinator works from home, assisting drivers, dispatchers, brokers, and operations teams to keep freight moving without delays. This role is ideal for individuals who want to learn the logistics industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.
Day in the Life
As a Transportation Support Coordinator, you will organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. Your day involves providing drivers with updated instructions, addresses, and appointment times, while tracking ETAs, delays, breakdowns, and HOS considerations. You will help drivers resolve road issues quickly and professionally.
You will also coordinate loads by confirming pickup and delivery appointments, tracking loads, and providing real-time updates to brokers and shippers. A key part of the role involves verifying BOLs, PODs, and ensuring freight matches the bill to prevent wrong-load issues. Additionally, you will estimate realistic load/unload times to prevent overscheduling and tight back-to-back appointment windows.
Documentation is a critical component, requiring you to upload all paperwork into the TMS, track detention, layover, and TONU opportunities, and maintain clean, accurate load notes. You will serve as the primary point of contact for customer and broker communication, sending check calls and status updates, notifying brokers of changes or delays, and maintaining positive, professional relationships with shippers and brokers.
Why This Role?
This position is designed to teach the exact skills used by Freight Dispatchers, Load Planners, Broker Agents, and Fleet Managers. You will learn how to communicate with drivers, manage freight, work with brokers, and solve real logistics problems. These experiences set you up to eventually work independently as a freight dispatcher and earn significantly more.
Work Setup
This is a 100% work-from-home position with flexible hours, making it an ideal opportunity for those looking to move into dispatching later.
Work location
Work model: Remote
845, Northeast Cleveland Avenue, Central City, Historic Southeast, Gresham, Multnomah County, Oregon, 97030, United States
Gresham, Oregon
Key Responsibilities
- check_circleProvide drivers with updated instructions, addresses, and appointment times
- check_circleTrack ETAs, delays, breakdowns, and HOS considerations
- check_circleHelp drivers resolve road issues quickly and professionally
- check_circleConfirm pickup and delivery appointments
- check_circleTrack loads and provide real-time updates to brokers and shippers
- check_circleVerify BOLs, PODs, and ensure freight matches the bill
- check_circleEstimate realistic load and unload times
- check_circlePrevent overscheduling and tight back-to-back appointment windows
- check_circleUpload all paperwork into the TMS
- check_circleTrack detention, layover, and TONU opportunities
- check_circleNotify brokers of changes or delays
- check_circleMaintain positive, professional relationships with shippers and brokers
Requirements
- verifiedClear communication
- verifiedAttention to detail
- verifiedAbility to multitask under pressure
- verifiedStrong organizational skills
- verifiedBasic familiarity with load boards / TMS
Benefits & Perks
check_circle100% Work-From-Home remote setupcheck_circleFlexible working hours
Frequently asked questions about Transportation Support Coordinator (Remote) at American Logistics Authority
What does a Transportation Support Coordinator (Remote) at American Logistics Authority do?expand_more
Day-to-day, the Transportation Support Coordinator (Remote) at American Logistics Authority will provide drivers with updated instructions, addresses, and appointment times; track etas, delays, breakdowns, and hos considerations; help drivers resolve road issues quickly and professionally; and confirm pickup and delivery appointments.
What are the requirements for this Transportation Support Coordinator (Remote) role?expand_more
American Logistics Authority is looking for candidates who meet the following requirements: Clear communication; Attention to detail; Ability to multitask under pressure; Strong organizational skills; and Basic familiarity with load boards / TMS.
What is the salary range for Transportation Support Coordinator (Remote) at American Logistics Authority?expand_more
The advertised salary range for Transportation Support Coordinator (Remote) at American Logistics Authority is $865-1k/hr.
Where is the Transportation Support Coordinator (Remote) role at American Logistics Authority located?expand_more
Transportation Support Coordinator (Remote) at American Logistics Authority is based in 845, Northeast Cleveland Avenue, Central City, Historic Southeast, Gresham, Multnomah County, Oregon, 97030, United States. This is a remote role.
Is this Transportation Support Coordinator (Remote) job remote, hybrid, or on-site?expand_more
American Logistics Authority has listed this Transportation Support Coordinator (Remote) role as remote.
How much experience is required for this Transportation Support Coordinator (Remote) role?expand_more
Transportation Support Coordinator (Remote) at American Logistics Authority typically requires 0+ years of relevant experience at the entry level level.
What skills do you need for the Transportation Support Coordinator (Remote) role at American Logistics Authority?expand_more
Key skills for Transportation Support Coordinator (Remote) at American Logistics Authority include tms; and load boards.
What category does the Transportation Support Coordinator (Remote) role belong to?expand_more
Transportation Support Coordinator (Remote) at American Logistics Authority is part of the Logistics & Warehouse job category on Recrutus.