Transportation Support Coordinator (Remote)
location_on201, East 5th Street, Gillette, Campbell County, Wyoming, 82716, United States
Job Description
About the Role
The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.
Why This Role Is Perfect for Future Dispatchers
This job teaches the exact skills used by Freight Dispatchers, Load Planners, Broker Agents, and Fleet Managers. You learn how to communicate with drivers, manage freight, work with brokers, and solve real logistics problems. All of which set you up to eventually work independently as a freight dispatcher and earn significantly more.
Work location
Work model: Remote
201, East 5th Street, Gillette, Campbell County, Wyoming, 82716, United States
Gillette, Wyoming
Key Responsibilities
- check_circleProvide drivers with updated instructions, addresses, and appointment times
- check_circleTrack ETAs, delays, breakdowns, and HOS considerations
- check_circleHelp drivers resolve road issues quickly and professionally
- check_circleConfirm pickup and delivery appointments
- check_circleTrack loads and provide real-time updates to brokers and shippers
- check_circleVerify BOLs, PODs, and ensure freight matches the bill
- check_circleEstimate realistic load and unload times
- check_circlePrevent overscheduling and tight back-to-back appointment windows
- check_circleUpload all paperwork into the TMS
- check_circleTrack detention, layover, and TONU opportunities
- check_circleNotify brokers of changes or delays
- check_circleMaintain positive, professional relationships with shippers and brokers
Requirements
- verifiedClear communication
- verifiedAttention to detail
- verifiedAbility to multitask under pressure
- verifiedStrong organizational skills
- verifiedBasic familiarity with load boards / TMS