Trade Floor Support - Onsite
Not Disclosed•ContractorOn-site
location_onCalvary Church, 273, Park Avenue South, Manhattan Community Board 6, Manhattan, New York County, New York, 10010, United States
About the Role
Genesis10 is seeking a Trade Floor Support professional to join a major financial institution in New York, NY, for an 11-month onsite contract. This role serves as the critical first line of defense for front-office personnel, providing real-time technical assistance and rapid issue resolution in a high-stakes trading environment.
You will be the bridge between traders and their essential tools, ensuring trading platforms, market data feeds, and related hardware operate with minimal downtime. Your day will involve monitoring system health, troubleshooting connectivity issues, and collaborating with infrastructure and networking teams to maintain operational compliance and regulatory standards. Success in this position requires the ability to thrive under pressure while supporting the fast-paced rhythm of a live trading floor.
Work location
Work model: On-site
Calvary Church, 273, Park Avenue South, Manhattan Community Board 6, Manhattan, New York County, New York, 10010, United States
New York, New York
Key Responsibilities
- check_circleProvide real-time technical support for traders and front-office staff
- check_circleResolve issues related to trading platforms, market data feeds, hardware, and network connectivity
- check_circleMonitor the health and performance of trading systems and escalate incidents as needed
