Experienced Tax Expert - In-Store
location_on1508, K Avenue, Plano, Collin County, Texas, 75074, United States
Job Description
About the Role
Intuit is seeking highly motivated individuals to join our dynamic team as a dedicated Tax Expert - TurboTax Store. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Expert - TurboTax Store, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” to grow TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.
You will serve customers both in-person and virtually using Intuit TurboTax products. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.
Work location
Work model: On-site
1508, K Avenue, Plano, Collin County, Texas, 75074, United States
Plano, Texas
Key Responsibilities
- check_circleServe as a proactive community ambassador and public face of TurboTax
- check_circleEngage with new prospects and convert them into long-term clients
- check_circleProvide hands-on tax advice and complete preparation services
- check_circleFacilitate discovery sessions and tax reviews to uncover deductions
- check_circleDeliver exceptional customer experience through professionalism
- check_circleInteract with customers in-person and via video communication tools
- check_circleAddress client inquiries and help them overcome tax-related challenges
- check_circleLead local events and participate in local marketing initiatives
Requirements
- verifiedActive, unrestricted credentials: EA, CPA, or Practicing Attorney
- verifiedActive Preparer Tax Identification Number (PTIN)
- verifiedMinimum 3 years paid experience filing 50+ federal/state 1040 returns
- verifiedFamiliarity with Circular 230
- verifiedMust reside within the United States
- verifiedBilingual (English/Spanish) communication skills are a plus