SOC Analyst
Not Disclosed•Full-TimeHybrid
location_on215, Canal Street, Gaslight District, Downtown, East Side, Manchester, Hillsborough County, New Hampshire, 03101, United States
About the Team
Mainstay Technologies is a trusted IT and Information Security partner for small and medium-sized businesses across northern New England. Recognized as a Best Company to Work For, a Coolest Company for Young Professionals, and a recipient of the Torch Award for Marketplace Ethics, our culture is built on a simple mission: to give more than we get. We believe people are always the end, never the means, fostering a community of high-ownership teammates who work hard, enjoy each other immensely, and prioritize life outside of work.
The Security Operations Center (SOC) team serves as the critical first line of defense for our clients. We maintain essential security layers, resolve issues before they impact our clients, and provide a vital second set of eyes on important processes. Our team is driven by rapid response, saving time, and improving the quality of service for the businesses we protect.
About the Role
As a Security Operations Center (SOC) Analyst, you will be the backbone of our client security posture. You will work directly with the SOC team to resolve multiple alert types originating from our clients' systems, ensuring that security incidents are managed efficiently and effectively. This role is not just about monitoring; it is about proactive problem-solving and collaboration.
In this position, you will prioritize and respond to security alerts from SIEM systems and XDR endpoint protection tools. You will manage our User Security Platform (USP) tools, including vulnerability scanning, phishing testing, and dark web monitoring, to support the security health of Mainstay and our clients. You will collaborate with internal teams on incident response and security topics, while also supporting NOC technicians with network and system alerts. Whether you are helping implement Threatlocker or supporting SOC-led projects, your work ensures that our clients' systems remain secure and compliant with current frameworks and regulations.
Hiring Process
We utilize an Applicant Tracking System to manage applications. To ensure you receive all communications regarding your application status, please whitelist the following domains: jazz.co, jazzhr.com, and applytojob.com.
Location & Work Model
Mainstay believes in the value of "Work-from-Anywhere" while recognizing the importance of in-person relationships. We offer strong flexibility to work remotely, balanced with the need for face-to-face connection through team meetings, all-staff gatherings, and client meetings. We maintain a beautiful office in Manchester, NH, and a satellite office in Laconia, encouraging each team member to choose a mix of home and in-office work that best supports their well-being.
Because this role includes regular in-person client meetings, applicants must live within driving distance of our clients, offices, and team events to support client relationships, onboarding, and ongoing collaboration.
Equal Opportunity
Mainstay Technologies is an equal opportunity employer. We are committed to creating a diverse and inclusive environment where all individuals can thrive. We celebrate differences and believe that a variety of perspectives makes us stronger.
Work location
Work model: Hybrid
215, Canal Street, Gaslight District, Downtown, East Side, Manchester, Hillsborough County, New Hampshire, 03101, United States
Manchester, New Hampshire
Key Responsibilities
- check_circleRespond to security alerts from SIEM systems and XDR endpoint protection
- check_circleManage User Security Platform tools including vulnerability scanning and phishing testing
- check_circleCollaborate with internal teams on incident response and security topics
- check_circleRespond to security incident reports and follow up with clients as necessary
- check_circleSupport NOC technicians with network and system alerts
- check_circleImplement and support Threatlocker security solutions
- check_circlePrioritize multiple security alerts to determine response order
Requirements
- verifiedOne to two years in a SOC, entry-level IT help desk, or IT support role
- verifiedMCP Certification preferred
- verifiedA+ (Plus) Certification preferred
- verifiedSecurity+ certification helpful
- verifiedThreatlocker experience preferred
- verifiedEducation focused on technology and networking preferred
- verifiedKnowledge of standard SIEM platforms
Nice to Have
MCP Certification, A+ (Plus) Certification, Security+ certification, Threatlocker experience, education focused on technology and networking.
Benefits & Perks
check_circle3 weeks of PTO (4 weeks after 2 years) per yearcheck_circle2-week sabbatical at 5 years and 5-week sabbatical at 10 yearscheck_circleHealth, Dental, and Vision Insurancecheck_circleDisability Insurancecheck_circleGroup and Supplemental Life Insurancecheck_circlePaid Family Leavecheck_circle401(k) with 3% matchcheck_circleESOP (Employee Stock Ownership Plan)check_circleTeam Profit Sharingcheck_circleTraining program including paid certifications, tuition reimbursement, and bonuses
Similar Job Opportunities
Skills, education and keywords
Skills: Siem, XDR, User Security Platform, Vulnerability Scanning, Phishing Testing, Dark Web Monitoring, Account Control Reporting, Security Training Platform Administration, Incident Response, Compliance Frameworks.
Education: Education focused on technology and networking is preferred.
Frequently asked questions about SOC Analyst at Mainstay Technologies
What does a SOC Analyst at Mainstay Technologies do?expand_more
A SOC Analyst at Mainstay Technologies is responsible for the following: Respond to security alerts from SIEM systems and XDR endpoint protection; Manage User Security Platform tools including vulnerability scanning and phishing testing; Collaborate with internal teams on incident response and security topics; and Respond to security incident reports and follow up with clients as necessary.
What are the requirements for this SOC Analyst role?expand_more
To qualify for the SOC Analyst at Mainstay Technologies position, applicants should have: One to two years in a SOC, entry-level IT help desk, or IT support role; MCP Certification preferred; A+ (Plus) Certification preferred; Security+ certification helpful; Threatlocker experience preferred; and Education focused on technology and networking preferred.
Where is the SOC Analyst role at Mainstay Technologies located?expand_more
SOC Analyst at Mainstay Technologies is based in 215, Canal Street, Gaslight District, Downtown, East Side, Manchester, Hillsborough County, New Hampshire, 03101, United States. This is a hybrid role.
Is this SOC Analyst job remote, hybrid, or on-site?expand_more
Mainstay Technologies has listed this SOC Analyst role as hybrid.
How much experience is required for this SOC Analyst role?expand_more
SOC Analyst at Mainstay Technologies typically requires 1–2 years of relevant experience at the entry level level.
What skills do you need for the SOC Analyst role at Mainstay Technologies?expand_more
Key skills for SOC Analyst at Mainstay Technologies include Siem; XDR; User Security Platform; Vulnerability Scanning; Phishing Testing; Dark Web Monitoring; Account Control Reporting; and Security Training Platform Administration.
What education is required for SOC Analyst at Mainstay Technologies?expand_more
Educational requirements for this role: Education focused on technology and networking is preferred.
What category does the SOC Analyst role belong to?expand_more
SOC Analyst at Mainstay Technologies is part of the it job category on Recrutus.
About Mainstay Technologies
Mainstay Technologies operates within the IT Services and IT Consulting sector, with its headquarters located in Manchester, New Hampshire. The firm specializes in providing comprehensive IT and Information Security department solutions to small and medium-sized organizations throughout New England. Its core mission focuses on empowering businesses to flourish by delivering technology services that are both reliable and secure, ensuring that every client receives support from a dedicated team they enjoy working with.
As IT complexity increases, organizations face significant challenges regarding system evolution and support models. Mainstay Technologies addresses these issues by offering sophisticated IT infrastructure that prevents team frustration and mitigates organizational risk. The company aims to bring clarity and trust to its clients' operations, ensuring their systems evolve in pace with growing demands.
The firm maintains a scale that allows it to deliver advanced technical capabilities while remaining intentional about tailoring services. By utilizing dedicated core teams, Mainstay Technologies ensures that its clients receive personalized attention alongside high-level expertise. This approach helps organizations navigate the evolving technology landscape with confidence and operational stability.
Browse more roles: All Mainstay Technologies jobs, it jobs on Recrutus.