What does a Service Manager at Sunbelt Rentals, Inc. do?

In this Service Manager at Sunbelt Rentals, Inc. role, you will manage repair and maintenance of company and customer equipment; organize yard inventory including ready to rent, returned, and down equipment; prepare work schedules and handle service calls to meet customer needs; and order parts and manage parts inventory to maintain adequate supplies.

What are the requirements for this Service Manager role?

Sunbelt Rentals, Inc. is looking for candidates who meet the following requirements: Valid driver's license; Extensive experience in the repair and maintenance of self-propelled platforms and lifts; Knowledge of work planning and scheduling and other supervisory activities; Strong understanding of equipment capabilities and safety requirements; Clear perspective of maintenance and repair issues in the industry; and Planning and management experience.

Where is the Service Manager role at Sunbelt Rentals, Inc. located?

Service Manager at Sunbelt Rentals, Inc. is based in West Bridge Street, Elyria, Lorain County, Ohio, 44035, United States. This is a on-site role.

Is this Service Manager job remote, hybrid, or on-site?

Sunbelt Rentals, Inc. has listed this Service Manager role as on-site.

How much experience is required for this Service Manager role?

Candidates for Service Manager at Sunbelt Rentals, Inc. should have mid level.

What skills do you need for the Service Manager role at Sunbelt Rentals, Inc.?

Key skills for Service Manager at Sunbelt Rentals, Inc. include Valid Driver's License; Repair; Maintenance; Work Planning; Scheduling; Supervisory Activities; Computer Literacy; and Reporting.

What category does the Service Manager role belong to?

Service Manager at Sunbelt Rentals, Inc. is part of the logistics & warehouse job category on Recrutus.

Service Manager — Elyria, OH at Sunbelt Rentals, Inc.

About Sunbelt Rentals

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. We offer a vast fleet that ranks among the best in the industry, paired with a friendly and knowledgeable staff. Our employees are our greatest asset, and our expertise and service are what truly distinguish us from the competition.

As the fastest-growing rental business in North America, we are constantly looking for talented individuals to support our growth. We pride ourselves on investing in our workforce, offering extensive on-the-job training for all eligible employees.

About the Role

As a Service Manager, you will lead the servicing of company and customer equipment in a timely and effective manner. This role is designed for those seeking an entrepreneurial, empowering workplace where you can develop a career track, leverage your current skills while learning new ones, and work with an incredible team.

You will manage the repair and maintenance of equipment, organize yard operations, and prepare work schedules to meet customer needs. A key part of your day involves training and assisting staff mechanics, working with equipment vendors to understand new inventory capabilities, and ensuring all equipment meets safety and quality standards. You will also handle customer complaints regarding equipment condition, manage parts inventory, and oversee the disposal of hazardous materials.

Join Our Team

If you are interested in pursuing a rewarding career, we invite you to review our opportunities. Sunbelt Rentals supports service members, and veterans are encouraged to apply.

Equal Opportunity Employer

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class. We consider qualified applicants regardless of background.

Work location

Work model: On-site

West Bridge Street, Elyria, Lorain County, Ohio, 44035, United States

Elyria, Ohio

Key Responsibilities

check_circleManage repair and maintenance of company and customer equipment
check_circleOrganize yard inventory including Ready to Rent, Returned, and Down equipment
check_circlePrepare work schedules and handle service calls to meet customer needs
check_circleOrder parts and manage parts inventory to maintain adequate supplies
check_circleProvide training and assistance to staff mechanics
check_circleHandle customer complaints regarding equipment condition or operation
check_circlePromote safety awareness and perform quality control checks
check_circleUpdate and maintain organized equipment service records
check_circleFile warranty claims in a timely fashion
check_circleCommission new equipment and manage disposal of hazardous waste
check_circleDocument equipment status before and after rental transactions
check_circleEvaluate equipment after repairs, maintenance, or safety checks

Requirements

verifiedValid driver's license
verifiedExtensive experience in the repair and maintenance of self-propelled platforms and lifts
verifiedKnowledge of work planning and scheduling and other supervisory activities
verifiedStrong understanding of equipment capabilities and safety requirements
verifiedClear perspective of maintenance and repair issues in the industry
verifiedPlanning and management experience
verifiedComputer literacy
verifiedReporting experience
verifiedInventory management experience

Benefits & Perks

check_circleHealth, Dental and Vision planscheck_circle401(k) Matchcheck_circleVolunteer time offcheck_circleShort-term and long-term disabilityAccident, Life and Travel insurance, as well as flexible spending

Service Manager