Supermetrics logo

Senior Partner Success Manager

$90k-120k/hr•Full-timeRemote

location_onEast Brooklyn Village Avenue, Second Ward, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States

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Job Description

Supermetrics is the trusted marketing brain behind AI‑first marketing, helping thousands of businesses turn data into decisions. Our partner program is real: 18 months of infrastructure, live co‑sell motions, and an expanding partner portfolio. Now we need someone to own the health and enablement layer in North America.

Reporting to the Global Director of Professional Services, you’ll ensure partners are technically capable, commercially engaged, and growing their impact with Supermetrics. You turn a signed partnership into a thriving one through technical advisory, ongoing health monitoring, and genuine investment in partner success. This is not a reactive support role.

This role is fully remote, with hiring available in the following states: Delaware, Illinois, Michigan, Pennsylvania, Florida, Indiana, New Jersey, South Carolina, Georgia, Maryland, New York, Texas, Massachusetts, North Carolina, Vermont, and Virginia.

Work location

Work model: Remote

East Brooklyn Village Avenue, Second Ward, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States

Charlotte, North Carolina

Open in Google Maps(35.21920, -80.84383)

Key Responsibilities

  • check_circleOwn onboarding for new partners in NAM including product training and certification
  • check_circleGuide partners on data warehouse and AI integrations
  • check_circleBuild and maintain success plans with clear milestones
  • check_circleMonitor engagement signals and relationship health
  • check_circleSynthesize partner feedback and surface recurring themes
  • check_circleRun onboarding sessions and enablement
  • check_circleBuild success plans and QBR materials

Requirements

  • verified3-6 years in partner success, channel enablement, or technical account management in SaaS
  • verifiedTechnically fluent in data pipelines, APIs, and data warehouse architecture (Snowflake, BigQuery, Databricks)
  • verifiedExperience with PartnerStack, Crossbeam, or comparable partner tooling
  • verifiedMarTech/AdTech SaaS background
  • verifiedExperience across SI and technology
  • verifiedFamiliarity with Supermetrics or adjacents like Fivetran, Funnel, or Windsor.ai

Benefits & Perks

check_circleFully paid medical, dental, and vision benefits for employee and dependentscheck_circleGenerous PTOcheck_circle401k with matchingcheck_circleStock optionscheck_circleTech packagecheck_circleHome office and Wi-Fi stipend

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Frequently asked questions about Senior Partner Success Manager at Supermetrics

What does a Senior Partner Success Manager at Supermetrics do?expand_more
In this Senior Partner Success Manager at Supermetrics role, you will own onboarding for new partners in nam including product training and certification; guide partners on data warehouse and ai integrations; build and maintain success plans with clear milestones; and monitor engagement signals and relationship health.
What are the requirements for this Senior Partner Success Manager role?expand_more
To qualify for the Senior Partner Success Manager at Supermetrics position, applicants should have: 3-6 years in partner success, channel enablement, or technical account management in SaaS; Technically fluent in data pipelines, APIs, and data warehouse architecture (Snowflake, BigQuery, Databricks); Experience with PartnerStack, Crossbeam, or comparable partner tooling; MarTech/AdTech SaaS background; Experience across SI and technology; and Familiarity with Supermetrics or adjacents like Fivetran, Funnel, or Windsor.ai.
What is the salary range for Senior Partner Success Manager at Supermetrics?expand_more
The advertised salary range for Senior Partner Success Manager at Supermetrics is $90k-120k/hr.
Where is the Senior Partner Success Manager role at Supermetrics located?expand_more
Senior Partner Success Manager at Supermetrics is based in East Brooklyn Village Avenue, Second Ward, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States. This is a remote role.
Is this Senior Partner Success Manager job remote, hybrid, or on-site?expand_more
Supermetrics has listed this Senior Partner Success Manager role as remote.
How much experience is required for this Senior Partner Success Manager role?expand_more
Senior Partner Success Manager at Supermetrics typically requires 3–6 years of relevant experience at the mid level level.
What skills do you need for the Senior Partner Success Manager role at Supermetrics?expand_more
Key skills for Senior Partner Success Manager at Supermetrics include data pipelines; apis; data warehouse architecture; snowflake; bigquery; databricks; partnerstack; and crossbeam.
What category does the Senior Partner Success Manager role belong to?expand_more
Senior Partner Success Manager at Supermetrics is part of the Consultancy job category on Recrutus.