Senior Meeting and Special Event Manager
Not Disclosed•Full-TimeOn-site
location_onNavigator Way, Deckers Park, Goleta, Santa Barbara County, California, 93117, United States
About the Role
This position serves as the operational bridge between sales and execution, ensuring seamless turnover for all property events. You will plan and execute meetings and special events while assisting in the implementation of departmental strategies. The role is dedicated to maintaining high quality standards, ensuring client satisfaction, and driving profitability through strategic event management.
Day in the Life
Your day involves conducting daily walk-throughs of the banquet floor to uphold quality standards and interacting directly with guests to gather feedback on service levels. You will manage departmental budgets, develop relationships with outside vendors, and create opportunities to upsell during the planning phase. Additionally, you will lead staff discussions, monitor service behaviors, and ensure all team members are trained in safety and emergency procedures.
Equal Opportunity Employer
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Work location
Work model: On-site
Navigator Way, Deckers Park, Goleta, Santa Barbara County, California, 93117, United States
Goleta, California
Key Responsibilities
- check_circleDevelop vendor relationships and establish service agreements to increase revenue opportunities
- check_circleManage department controllable expenses to achieve or exceed budgeted goals
- check_circleReview staffing levels to ensure guest service and operational needs are met
- check_circlePlan and execute meetings and special events with seamless turnover between sales and operations
- check_circleConduct daily walk-throughs of the banquet floor to ensure quality standards and client satisfaction
- check_circleInteract with guests to obtain feedback and resolve complaints effectively
- check_circleEmpower employees to provide excellent customer service and ensure they understand expectations
- check_circleCommunicate emergency procedures and ensure staff are trained in safety protocols
- check_circleCreate upselling opportunities during the event planning process
- check_circleResearch and analyze competitor products, pricing, and services to inform strategy
Requirements
- verifiedHigh school diploma or GED with 3 years experience in event management, food and beverage, sales and marketing, or related area
- verified2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in event management, food and beverage, sales and marketing, or related area
Similar Job Opportunities
Skills, education and keywords
Education: High school diploma or GED required with 3 years experience; 2-year degree in Hotel and Restaurant Management with 2 years experience.
Frequently asked questions about Senior Meeting and Special Event Manager at Chicago Marriott Downtown Magnificent Mile
What does a Senior Meeting and Special Event Manager at Chicago Marriott Downtown Magnificent Mile do?expand_more
A Senior Meeting and Special Event Manager at Chicago Marriott Downtown Magnificent Mile is responsible for the following: Develop vendor relationships and establish service agreements to increase revenue opportunities; Manage department controllable expenses to achieve or exceed budgeted goals; Review staffing levels to ensure guest service and operational needs are met; and Plan and execute meetings and special events with seamless turnover between sales and operations.
What are the requirements for this Senior Meeting and Special Event Manager role?expand_more
Chicago Marriott Downtown Magnificent Mile is looking for candidates who meet the following requirements: High school diploma or GED with 3 years experience in event management, food and beverage, sales and marketing, or related area; and 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in event management, food and beverage, sales and marketing, or related area.
Where is the Senior Meeting and Special Event Manager role at Chicago Marriott Downtown Magnificent Mile located?expand_more
Senior Meeting and Special Event Manager at Chicago Marriott Downtown Magnificent Mile is based in Navigator Way, Deckers Park, Goleta, Santa Barbara County, California, 93117, United States. This is a on-site role.
Is this Senior Meeting and Special Event Manager job remote, hybrid, or on-site?expand_more
Chicago Marriott Downtown Magnificent Mile has listed this Senior Meeting and Special Event Manager role as on-site.
How much experience is required for this Senior Meeting and Special Event Manager role?expand_more
Senior Meeting and Special Event Manager at Chicago Marriott Downtown Magnificent Mile typically requires 2+ years of relevant experience at the mid level level.
What education is required for Senior Meeting and Special Event Manager at Chicago Marriott Downtown Magnificent Mile?expand_more
Educational requirements for this role: High school diploma or GED required with 3 years experience; and 2-year degree in Hotel and Restaurant Management with 2 years experience.
What category does the Senior Meeting and Special Event Manager role belong to?expand_more
Senior Meeting and Special Event Manager at Chicago Marriott Downtown Magnificent Mile is part of the hospitality & catering job category on Recrutus.