Sales Business Development Representative - Exceptional Customer Experience Provider
Not Disclosed•Full-TimeOn-site
location_on1951, Hastings Court, Sheffield Towne, Schaumburg, Schaumburg Township, Cook County, Illinois, 60194, United States
About the Team
Staples is a business-to-business powerhouse, and Quill serves as the engine that makes ordering supplies easier and more rewarding for businesses of all sizes. From everyday office essentials to technology and cleaning products, our mission is to support companies with an exceptional customer experience. As an Inside Sales Specialist, you become the vital link that binds our operations together, partnering closely with sales teams and internal business units to help both new and existing customers discover the right solutions.
About the Role
This position is designed for someone who thrives in a sales-driven environment and enjoys consultative conversations. You will play a key role in positioning Quill to win profitable deals while making a measurable impact on customer success. Your day-to-day involves managing multiple lead channels, from hunt lines to web leads and chat, while developing a deep knowledge of our specialized product offerings. You will collaborate with cross-functional partners, including merchants and vendors, to educate customers on relevant features and increase their share of wallet through trusted advisor relationships.
Hiring Process
Interested candidates are encouraged to apply directly through the career portal. The selection process typically involves an initial screening to assess fit, followed by interviews focused on sales acumen, communication skills, and cultural alignment. Successful candidates will be evaluated on their ability to demonstrate a results-oriented mindset and their potential to contribute to our inclusive team culture.
Our Culture & Commitment to Diversity
At Staples, "inclusion" is an action word. It represents our commitment to ensuring that all employees feel valued and supported to contribute to their fullest potential. We work hard to foster an inclusive culture by seeking employees with unique and varied perspectives and areas of expertise. We believe that when we operate inclusively, diversity naturally follows, leading to a better workplace and innovative thinking that helps us exceed our customers' expectations.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Work location
Work model: On-site
1951, Hastings Court, Sheffield Towne, Schaumburg, Schaumburg Township, Cook County, Illinois, 60194, United States
Schaumburg, Illinois
Key Responsibilities
- check_circleMeet or exceed net sales and margin goals
- check_circleSupport high-value accounts by partnering with Account Managers to secure projects
- check_circleManage multiple lead channels including hunt lines, loaded leads, web leads, and chat
- check_circleMeet phone time and dial expectations to stay consistently engaged with customers
- check_circleManage and maintain a healthy opportunity pipeline in the company CRM
- check_circleEducate customers on relevant Quill.com features and benefits based on category needs
- check_circleIncrease net sales and share of wallet through consolidation efforts and trusted advisor relationships
- check_circleCollaborate with cross-functional partners such as sales teams, merchants, and vendors
- check_circleDrive high conversion rates of opportunities within approved margin guidelines
Requirements
- verifiedHigh School Diploma or GED
- verifiedAt least 12 months of relevant experience in sales or customer service
Nice to Have
Thorough knowledge of category-specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes).
Benefits & Perks
check_circle112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)check_circleCompany Match 401(k)check_circleOnline and Retail Discountscheck_circlePhysical and Mental Health Wellness programsInclusive culture with associate-led Business Resource Groups
Similar Job Opportunities
Skills, education and keywords
Education: High School Diploma or GED required.
Frequently asked questions about Sales Business Development Representative - Exceptional Customer Experience Provider at Staples
What does a Sales Business Development Representative - Exceptional Customer Experience Provider at Staples do?expand_more
Day-to-day, the Sales Business Development Representative - Exceptional Customer Experience Provider at Staples will meet or exceed net sales and margin goals; support high-value accounts by partnering with account managers to secure projects; manage multiple lead channels including hunt lines, loaded leads, web leads, and chat; and meet phone time and dial expectations to stay consistently engaged with customers.
What are the requirements for this Sales Business Development Representative - Exceptional Customer Experience Provider role?expand_more
To qualify for the Sales Business Development Representative - Exceptional Customer Experience Provider at Staples position, applicants should have: High School Diploma or GED; and At least 12 months of relevant experience in sales or customer service.
Where is the Sales Business Development Representative - Exceptional Customer Experience Provider role at Staples located?expand_more
Sales Business Development Representative - Exceptional Customer Experience Provider at Staples is based in 1951, Hastings Court, Sheffield Towne, Schaumburg, Schaumburg Township, Cook County, Illinois, 60194, United States. This is a on-site role.
Is this Sales Business Development Representative - Exceptional Customer Experience Provider job remote, hybrid, or on-site?expand_more
Staples has listed this Sales Business Development Representative - Exceptional Customer Experience Provider role as on-site.
How much experience is required for this Sales Business Development Representative - Exceptional Customer Experience Provider role?expand_more
Sales Business Development Representative - Exceptional Customer Experience Provider at Staples typically requires 1+ years of relevant experience at the entry level level.
What education is required for Sales Business Development Representative - Exceptional Customer Experience Provider at Staples?expand_more
Educational requirements for this role: High School Diploma or GED required.
What category does the Sales Business Development Representative - Exceptional Customer Experience Provider role belong to?expand_more
Sales Business Development Representative - Exceptional Customer Experience Provider at Staples is part of the sales job category on Recrutus.