What does a Sales Business Development Representative at Staples do?

Day-to-day, the Sales Business Development Representative at Staples will meet or exceed net sales and margin goals; support high-value accounts by partnering with account managers to secure projects; manage multiple lead channels including hunt lines, loaded leads, web leads, and chat; and meet phone time and dial expectations to stay consistently engaged with customers.

What are the requirements for this Sales Business Development Representative role?

Staples is looking for candidates who meet the following requirements: High School Diploma or GED; and At least 12 months of relevant experience in sales or customer service.

Is this Sales Business Development Representative job remote, hybrid, or on-site?

Staples has listed this Sales Business Development Representative role as on-site.

How much experience is required for this Sales Business Development Representative role?

Sales Business Development Representative at Staples typically requires 1+ years of relevant experience at the entry level level.

What education is required for Sales Business Development Representative at Staples?

Educational requirements for this role: High School Diploma or GED required.

What category does the Sales Business Development Representative role belong to?

Sales Business Development Representative at Staples is part of the sales job category on Recrutus.

Sales Business Development Representative — Schaumburg

About the Team

Staples is a business-to-business leader, and Quill serves as the engine that makes ordering supplies easier and more rewarding for businesses of all sizes. From everyday office essentials to technology and cleaning products, we support our customers with an exceptional experience. Our team is driven by a mission to bind the business together through consultative partnerships and profitable solutions.

About the Role

As an Inside Sales Specialist, you will partner closely with sales teams and internal business units to support both new and existing customers. Your primary goal is to help clients discover the right solutions while positioning Quill to win profitable deals. This role is ideal for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. You will manage multiple lead channels, from hunt lines to web leads, and collaborate with cross-functional partners to educate customers on relevant features and benefits.

Our Culture & Values

At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. We work hard to foster an inclusive culture, seeking employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations through the power of the people behind our iconic brand.

Equal Opportunity Statement

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Work location

Work model: On-site

1951, Hastings Court, Sheffield Towne, Schaumburg, Schaumburg Township, Cook County, Illinois, 60194, United States

Schaumburg, Illinois

Key Responsibilities

check_circleMeet or exceed net sales and margin goals
check_circleSupport high-value accounts by partnering with Account Managers to secure projects
check_circleManage multiple lead channels including hunt lines, loaded leads, web leads, and chat
check_circleMeet phone time and dial expectations to stay consistently engaged with customers
check_circleManage and maintain a healthy opportunity pipeline in the company CRM
check_circleEducate customers on relevant Quill.com features and benefits based on category needs
check_circleIncrease net sales and share of wallet through consolidation efforts and trusted advisor relationships
check_circleCollaborate with cross-functional partners such as sales teams, merchants, and vendors
check_circleDrive high conversion rates of opportunities within approved margin guidelines
check_circleDevelop and maintain strong knowledge of Quill's specialized product offerings and pricing

Requirements

verifiedHigh School Diploma or GED
verifiedAt least 12 months of relevant experience in sales or customer service

Nice to Have

Thorough knowledge of category-specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes).

Benefits & Perks

check_circle112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)check_circleCompany Match 401(k)check_circleOnline and Retail Discountscheck_circlePhysical and Mental Health Wellness programsInclusive culture with associate-led Business Resource Groups

Sales Business Development Representative