Sales Account Manager

About the Team

Staples is a business-to-business leader, and Quill serves as the engine that makes ordering supplies easier and more rewarding for businesses of all sizes. From everyday office essentials to technology and cleaning products, our mission is to support our customers with an exceptional experience. We are driven by a culture where inclusion is an action word, ensuring all employees feel valued and supported to contribute their unique perspectives. This diversity of thought fuels innovative thinking that helps us exceed customer expectations.

About the Role

As an Inside Sales Specialist, you will be the bridge between our customers and our solutions. You will partner closely with sales teams and internal business units to support both new and existing customers, helping them discover the right products while positioning Quill to win profitable deals. This role is designed for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success.

In this position, you will manage multiple lead channels, including hunt lines, loaded leads, web leads, and chat. You will collaborate with cross-functional partners such as sales teams, merchants, and vendors to secure one-time and recurring projects for high-value accounts. Your day will involve educating customers on relevant Quill features and benefits, developing strong knowledge of our specialized product offerings, and maintaining a healthy opportunity pipeline in our CRM. You will act as a trusted advisor, increasing net sales and share of wallet through consolidation efforts and building lasting relationships.

Hiring Process

• Application: Submit your resume and cover letter highlighting your sales or customer service experience.
• Screening: A recruiter will review your application and reach out to discuss your background and interest in the role.
• Interview: Selected candidates will participate in an interview to discuss their approach to sales, problem-solving skills, and cultural fit.
• Offer: Successful candidates will receive an offer detailing compensation and benefits.

Equal Opportunity

At Staples, we work hard to foster an inclusive culture. We seek employees with unique and varied perspectives and areas of expertise. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.