Route Technician
Not Disclosed•Full-TimeOn-site
location_on2800, Victory Boulevard, Staten Island, Richmond County, New York, 10314, United States
About the Company
Interstate Waste Services (IWS) is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey, and Connecticut markets, featuring a rail-served landfill in Ohio. Founded in 1998, IWS has grown through the acquisition of many family-owned businesses, which remain integral parts of our team today. We pride ourselves on combining the resources of a large corporation with the values and care of a family-run business.
Our mission is to deliver high-quality waste, recycling, and environmental services while prioritizing the safety of our employees, customers, and communities. We cater to a diverse range of industrial, medical, and commercial/residential customers.
About the Role
As a Fleet Technology Technician, you will serve as the first line of support for all onboard truck technology and related hardware. Your role is critical to ensuring the safe and productive operation of our fleet assets through the efficient performance of daily department activities.
You will be the bridge between our drivers and their technology, assisting with problems via phone, email, remote support, site visits, or while traveling along the driver's route. This position requires a proactive approach to user issues, ensuring high standards of customer service and the seamless integration of technology into vehicle interiors. From installing route tablets and video cameras to managing complex wiring and Bluetooth devices, you will maintain the integrity of vehicle operations while adhering to strict safety and compliance standards.
Equal Opportunity
Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Work location
Work model: On-site
2800, Victory Boulevard, Staten Island, Richmond County, New York, 10314, United States
New York, New York
Key Responsibilities
- check_circleMaintain customer service standards for all support inquiries
- check_circleIdentify component failures and replace hardware as necessary
- check_circleRoute and install wiring, cables, and harness assemblies throughout vehicles
- check_circleInstall Bluetooth and wireless audio devices in compliance with safety laws
- check_circleInstall Route ware tablets and interface components with vehicle systems
- check_circleDisassemble vehicle interiors safely to access components
- check_circleApply appropriate fasteners for equipment mounting while preserving vehicle integrity
- check_circleProactively identify and resolve user technology problems
Requirements
- verifiedHigh School diploma
- verified3+ years of relevant experience
- verifiedValid driver's license and clean driving record
- verifiedStrong knowledge of PC's, USB peripherals, Bluetooth, Serial (RS-232), Cellular Data
Nice to Have
Fluency in Spanish. Training at an installation-related school or program.
