Retail, Customer Experience Coordinator, Supervisor, Part-Time, Days, Nights, Weekends
Not Disclosed•Full-TimeOn-site
location_onWatermark Professional Center, 2555-2565, East Calumet Street, Appleton, Calumet County, Wisconsin, 54915, United States
About TJX Companies
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. As a Fortune 100 company and the world's leading off-price retailer, we embrace diversity, foster collaboration, and prioritize your development. Whether working in our global Home Offices, Distribution Centers, or Retail Stores—including Marshalls, TJ Maxx, HomeGoods, and more—you will find abundant opportunities to learn, thrive, and make an impact as part of our vibrant family.
About the Role
This position is designed to promote an excellent customer experience while overseeing a team of Associates at the front of the store. You will ensure prompt, courteous customer service and actively promote our loyalty programs. By leading by example, you will engage with all customers and maintain a clean, organized store environment.
In this role, you will create a positive internal and external customer experience, fostering a culture of honesty and integrity. You will take an active role in training and mentoring Associates on front-end principles, coaching them on personalizing the customer experience. Your day-to-day responsibilities include assigning registers, managing POS coverage needs, coordinating breaks, and addressing customer concerns promptly. You will also partner with management on training needs, ensure adherence to labor laws and safety standards, and support store shrink reduction goals.
Hiring Process
TJX maintains an open-door policy and a supportive work environment. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. Applicants with arrest or conviction records will be considered for employment. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Work location
Work model: On-site
Watermark Professional Center, 2555-2565, East Calumet Street, Appleton, Calumet County, Wisconsin, 54915, United States
Appleton, Wisconsin
Key Responsibilities
- check_circleOversee a team of Associates at the front of store to ensure prompt customer service
- check_circleTrain and mentor Associates on front end principles and customer experience
- check_circleAssign registers and coordinate breaks for all Associates
- check_circlePromote credit and loyalty programs to customers
- check_circleEnsure adherence to all labor laws, policies, and procedures
- check_circleSupport and participate in store shrink reduction goals and programs
- check_circleAddress customer concerns and issues promptly to ensure satisfaction
- check_circleMaintain a clean, organized, and safe store environment
Requirements
- verified1 year retail experience
- verified6 months of leadership experience
Benefits & Perks
check_circleAssociate discountcheck_circleEmployee Assistance Program (EAP)check_circleSmoking cessation programcheck_circleBereavement leave401(k) Associate contributions
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Frequently asked questions about Retail, Customer Experience Coordinator, Supervisor, Part-Time, Days, Nights, Weekends at The TJX Companies, Inc.
What does a Retail, Customer Experience Coordinator, Supervisor, Part-Time, Days, Nights, Weekends at The TJX Companies, Inc. do?expand_more
Day-to-day, the Retail, Customer Experience Coordinator, Supervisor, Part-Time, Days, Nights, Weekends at The TJX Companies, Inc. will oversee a team of associates at the front of store to ensure prompt customer service; train and mentor associates on front end principles and customer experience; assign registers and coordinate breaks for all associates; and promote credit and loyalty programs to customers.
What are the requirements for this Retail, Customer Experience Coordinator, Supervisor, Part-Time, Days, Nights, Weekends role?expand_more
To qualify for the Retail, Customer Experience Coordinator, Supervisor, Part-Time, Days, Nights, Weekends at The TJX Companies, Inc. position, applicants should have: 1 year retail experience; and 6 months of leadership experience.
Where is the Retail, Customer Experience Coordinator, Supervisor, Part-Time, Days, Nights, Weekends role at The TJX Companies, Inc. located?expand_more
Retail, Customer Experience Coordinator, Supervisor, Part-Time, Days, Nights, Weekends at The TJX Companies, Inc. is based in Watermark Professional Center, 2555-2565, East Calumet Street, Appleton, Calumet County, Wisconsin, 54915, United States. This is a on-site role.
Is this Retail, Customer Experience Coordinator, Supervisor, Part-Time, Days, Nights, Weekends job remote, hybrid, or on-site?expand_more
The TJX Companies, Inc. has listed this Retail, Customer Experience Coordinator, Supervisor, Part-Time, Days, Nights, Weekends role as on-site.
How much experience is required for this Retail, Customer Experience Coordinator, Supervisor, Part-Time, Days, Nights, Weekends role?expand_more
Retail, Customer Experience Coordinator, Supervisor, Part-Time, Days, Nights, Weekends at The TJX Companies, Inc. typically requires 1+ years of relevant experience at the mid level level.
What category does the Retail, Customer Experience Coordinator, Supervisor, Part-Time, Days, Nights, Weekends role belong to?expand_more
Retail, Customer Experience Coordinator, Supervisor, Part-Time, Days, Nights, Weekends at The TJX Companies, Inc. is part of the part time job category on Recrutus.