Repair and Tool Technician
Not Disclosed•Full-TimeOn-site
location_onPark Avenue, Carriage Stop, Bensalem Township, Bucks County, Pennsylvania, 19020, United States
Position Purpose
Repair and Tool Technicians play a vital role in the evaluation, repair, and maintenance of small engines, outdoor power equipment, and handheld electrical devices. This position ensures equipment recommendations are accurate and that all units are kept in optimal working condition.
About the Role
Technicians operate across both store locations with Tool Rental Centers and dedicated repair centers. In a store setting, the role involves direct customer service within the Tool Rental department. Responsibilities include drafting customer contracts and invoices for equipment rentals and repairs, verifying that tools are functioning correctly, and demonstrating proper usage to customers as needed. Additionally, technicians support the day-to-day operation and maintenance of equipment within the tool rental department.
In non-store locations, the focus shifts to ensuring units are thoroughly repaired, tested for quality assurance, and cleaned before returning to the originating store. A thorough knowledge of all tools is essential, as technicians are responsible for effectively managing tool inventory by maintaining and repairing equipment as necessary.
Work location
Work model: On-site
Park Avenue, Carriage Stop, Bensalem Township, Bucks County, Pennsylvania, 19020, United States
Bensalem Township, Pennsylvania
Key Responsibilities
- check_circleManage day-to-day operation and maintenance of equipment in the tool rental department
- check_circleTest repaired units for quality and clean them prior to returning to stores
- check_circleWrite customer contracts and invoices for equipment rental and tool repairs
- check_circleEvaluate and repair small engines, outdoor power equipment, and handheld electrical devices
- check_circleDemonstrate proper tool use to customers and verify equipment operation
- check_circleMaintain tool inventory and perform necessary repairs to ensure tool functionality
