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  1. Home
  2. chevron_right
  3. healthcare & nursing
  4. chevron_right
  5. Quality Issue Lead
Parexel logo

Quality Issue Lead

Not Disclosed•Full-TimeRemote

location_on948, Spencer Street, Makiki Kai, Honolulu, Honolulu County, Hawaii, 96822, United States

Apply Now

About the Role

Parexel FSP is seeking Issue Leads in the US or Canada to drive Quality Event (QE) case management. This role is critical for ensuring investigations are conducted thoroughly, adhering to strict timelines and compliance requirements. The Issue Lead serves as a key guardian of data integrity and process efficiency, leveraging data to assess team performance and execute necessary interventions.

In this position, you will triage submitted cases to determine if they meet the QE threshold and assess the need for expedited reporting to senior management or regulatory authorities. You will be accountable for managing confirmed Quality Events through the entire investigation lifecycle, including conducting root cause analysis and ensuring all documentation is accurately captured in the eQMS system.

Your day-to-day will involve reviewing submitted quality issues against established criteria, initiating appropriate escalations for critical events, and leading investigations to confirm chronology and details. You will apply root cause, gap, and due diligence methodologies, reviewing relevant SOPs and assembling cross-functional teams to validate event details. Additionally, you will contribute to process development, collaborate with PFE Digital on technology enablement, and help develop guidance documents and training for investigation leads.

Hiring Process

Qualified candidates will be considered for employment without regard to legally protected status. Parexel is an equal opportunity employer committed to diversity and inclusion.

Work location

Work model: Remote

location_on

948, Spencer Street, Makiki Kai, Honolulu, Honolulu County, Hawaii, 96822, United States

Honolulu, Hawaii

Key Responsibilities

  • check_circleConduct thorough GCP investigations including root cause and gap analysis for quality events

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Skills, education and keywords

Skills: GCP, GXP, Root Cause Analysis, Gap Analysis, Due Diligence, Sop, Capa, Lean Six Sigma.

Education: MS or MBA preferred with 6+ years or equivalent experience.

Frequently asked questions about Quality Issue Lead at Parexel

What does a Quality Issue Lead at Parexel do?expand_more
Day-to-day, the Quality Issue Lead at Parexel will conduct thorough gcp investigations including root cause and gap analysis for quality events; initiate escalation of critical quality events to senior management and regulatory authorities; develop and manage capa plans to track effectiveness of mitigation actions for audits and inspections; and track and ensure implementation of risk mitigations while evaluating potential business impacts.
What are the requirements for this Quality Issue Lead role?expand_more
Parexel is looking for candidates who meet the following requirements: BS degree with 7+ years experience or MS/MBA with 6+ years experience; Minimum 5 years pharmaceutical experience; Regulatory inspection experience; Process and system management experience; Detailed knowledge of clinical trial processes; and Knowledge of GCP requirements and applicable SOPs and regulations.
Where is the Quality Issue Lead role at Parexel located?expand_more
Quality Issue Lead at Parexel is based in 948, Spencer Street, Makiki Kai, Honolulu, Honolulu County, Hawaii, 96822, United States. This is a remote role.
bookmark
check_circle
Initiate escalation of critical quality events to senior management and regulatory authorities
  • check_circleDevelop and manage CAPA plans to track effectiveness of mitigation actions for audits and inspections
  • check_circleTrack and ensure implementation of risk mitigations while evaluating potential business impacts
  • check_circleReview and classify submitted quality issues to determine if Quality Event thresholds are met
  • check_circleContribute to process development and create guidance documents for case management teams
  • Requirements

    • verifiedBS degree with 7+ years experience or MS/MBA with 6+ years experience
    • verifiedMinimum 5 years pharmaceutical experience
    • verifiedRegulatory inspection experience
    • verifiedProcess and system management experience
    • verifiedDetailed knowledge of clinical trial processes
    • verifiedKnowledge of GCP requirements and applicable SOPs and regulations
    • verifiedProject management, administrative, and technical capabilities
    • verifiedStrong background in continuous improvement methodology (i.e., Lean Six Sigma) preferred

    Nice to Have

    Strong background in continuous improvement methodology (i.e., Lean Six Sigma)

    Parexel logo
    Company

    Parexel

    Industry

    healthcare & nursing

    View company profilearrow_forwardlanguageWebsite
    Quick Overview

    Experience

    5+ yrs (Senior)

    Education

    MS or MBA preferred with 6+ years or equivalent experience

    Job Type

    Full-Time

    Skills Required

    GCPGXPRoot Cause AnalysisGap AnalysisDue DiligenceSop
    Is this Quality Issue Lead job remote, hybrid, or on-site?expand_more
    Parexel has listed this Quality Issue Lead role as remote.
    How much experience is required for this Quality Issue Lead role?expand_more
    Quality Issue Lead at Parexel typically requires 5+ years of relevant experience at the senior level.
    What skills do you need for the Quality Issue Lead role at Parexel?expand_more
    Key skills for Quality Issue Lead at Parexel include GCP; GXP; Root Cause Analysis; Gap Analysis; Due Diligence; Sop; Capa; and Lean Six Sigma.
    What education is required for Quality Issue Lead at Parexel?expand_more
    Educational requirements for this role: MS or MBA preferred with 6+ years or equivalent experience.
    What category does the Quality Issue Lead role belong to?expand_more
    Quality Issue Lead at Parexel is part of the healthcare & nursing job category on Recrutus.
    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
    Top states
    Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in OhioAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
    Popular skills
    CDL A jobsExcel jobsEnglish jobsBLS jobs
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    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Capa
    Lean Six Sigma
    Accessibility