Account Manager - Personal Lines
location_onEast Cienega Avenue, Charter Oak, Los Angeles County, California, 91724, United States
Job Description
Fully remote for California or Nevada based candidates. Quoting & Binding Personal Lines Policies experience is required. If this position is posted as either fully remote and/or hybrid, individuals residing within a 50‑mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on‑site presence is necessary to meet specific business needs.
About the Role
Responsible for overseeing client service and communication, ensuring excellence in every interaction. The Account Manager manages administrative processes for client insurance policies, handles proposals, and facilitates effective team communication. This role also involves mentoring and training team members, fostering their professional growth and development.
What We Offer
- Competitive salaries and bonus potential
- Company‑paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Employee stock plan participation
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
What To Expect (Application Process)
- 30‑Minute Phone Screen
- Online Assessments
- Interview(s)
EEO Statement
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Work location
Work model: Remote
East Cienega Avenue, Charter Oak, Los Angeles County, California, 91724, United States
Charter Oak, California
Key Responsibilities
- check_circleManage client service and communication to ensure excellence
- check_circleHandle administrative processes for insurance policies including renewals and invoicing
- check_circleMaintain records and bind renewals, remarkets, and additional lines of business
- check_circleEnsure client assets are protected through comprehensive insurance products
- check_circleCreate and distribute client invoicing and collect outstanding balances
- check_circleFacilitate client claims processes as needed
- check_circleMentor and train team members to foster professional growth
- check_circleCollaborate with underwriters to find creative solutions for customer needs
- check_circleTrack expiration and past-due renewals to ensure timely servicing
Requirements
- verified5+ years of industry experience
- verifiedState required active licensing
- verifiedHigh School diploma (or equivalent)
- verifiedProficiency in MS Office (Outlook, Word, Excel)
Benefits & Perks
Skills, education and keywords
Skills: ms office, outlook, word, excel, clue reports, mvr.
Education: High School diploma or equivalent.