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Payroll Specialist (Operations)

$45k-55k/hr•Full-timeRemote

location_onRemote

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Job Description

About Nexroll Payroll

Nexroll Payroll is an emerging leader in the Human Capital Management (HCM) space, serving clients throughout the United States. We are dedicated to providing robust software solutions that empower businesses to manage their most critical asset: their people.

About the Role

We are seeking a detail-oriented Payroll Specialist to join our team as a trusted partner and extension of our clients' businesses. In this role, you will support clients to ensure payrolls are processed timely and accurately while serving as a key resource for product adoption and user experience.

You will engage with clients to improve adoption and full use of our software solutions, actively listening to feedback to improve processes and overall relationships. This position requires a caring, patient, and empathetic professional who can troubleshoot problems, answer questions regarding the ongoing use of the product, and assist in coordinating client trainings.

Work Environment

This is a remote role for candidates based outside of Pittsburgh, PA or New York, NY. If you reside within commuting distance of either location, periodic in-office presence may be required. We offer a full-time schedule with an 8-hour shift, Monday to Friday.

Equal Opportunity

Nexroll is proud to be an equal opportunity employer, committed to building a diverse and inclusive environment where everyone can thrive. We consider all qualified applicants regardless of background.

Application Information

Applicants must be authorized to work in the United States.

Work location

Work model: Remote

Remote

Open in Google Maps(39.17770, -73.92900)

Key Responsibilities

  • check_circleProcess payrolls timely and accurately for clients
  • check_circleTroubleshoot and solve client problems
  • check_circleEngage clients to improve software adoption
  • check_circleAnswer client questions regarding product usage
  • check_circleListen to client feedback to improve processes
  • check_circleAssist and coordinate client training sessions

Requirements

  • verifiedCustomer Service Experience
  • verifiedExcellent verbal and written communication skills
  • verifiedProblem solving ability
  • verifiedProficiency in Microsoft Excel
  • verifiedAuthorized to work in the United States

Benefits & Perks

check_circleHealth insurancecheck_circleVision insurancecheck_circleLong Term Disability insurancecheck_circleLife insurancecheck_circlePaid time off

Frequently asked questions about Payroll Specialist (Operations) at Nexroll

What does a Payroll Specialist (Operations) at Nexroll do?expand_more
Day-to-day, the Payroll Specialist (Operations) at Nexroll will process payrolls timely and accurately for clients; troubleshoot and solve client problems; engage clients to improve software adoption; and answer client questions regarding product usage.
What are the requirements for this Payroll Specialist (Operations) role?expand_more
To qualify for the Payroll Specialist (Operations) at Nexroll position, applicants should have: Customer Service Experience; Excellent verbal and written communication skills; Problem solving ability; Proficiency in Microsoft Excel; and Authorized to work in the United States.
What is the salary range for Payroll Specialist (Operations) at Nexroll?expand_more
The advertised salary range for Payroll Specialist (Operations) at Nexroll is $45k-55k/hr.
Where is the Payroll Specialist (Operations) role at Nexroll located?expand_more
Payroll Specialist (Operations) at Nexroll is based in Remote. This is a remote role.
Is this Payroll Specialist (Operations) job remote, hybrid, or on-site?expand_more
Nexroll has listed this Payroll Specialist (Operations) role as remote.
How much experience is required for this Payroll Specialist (Operations) role?expand_more
Candidates for Payroll Specialist (Operations) at Nexroll should have mid level.
What skills do you need for the Payroll Specialist (Operations) role at Nexroll?expand_more
Key skills for Payroll Specialist (Operations) at Nexroll include microsoft excel; and isolved.
What category does the Payroll Specialist (Operations) role belong to?expand_more
Payroll Specialist (Operations) at Nexroll is part of the Accounting & Finance job category on Recrutus.