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Remote Patient Access Coordinator

$21.4-30.6/hr•Full-timeRemote

location_onʻIolani Palace, 364, South King Street, Downtown, Hawaii Capital Historic District, Honolulu, Honolulu County, Hawaii, 96813, United States

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Job Description

About Cardinal Health Sonexus™ Access and Patient Support

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.

Together, we can get life-changing therapies to patients who need them—faster. tem—faster.**

About the Role

As a Remote Patient Access Coordinator, you will manage the entire care process with a sense of urgency from benefit investigation/verification to medication delivery, ensuring an exceptional patient experience. You will assist patients in understanding their insurance plan coverage, including out-of-pocket costs, and provide guidance on the appeals process if needed. You will resolve patient questions and concerns regarding the status of their request for assistance.

Remote Work Requirements

This is a fully remote, full-time position. You will work from a dedicated, quiet, private, distraction-free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:

  • Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
  • Download speed of 15Mbps (megabyte per second)
  • Upload speed of 5Mbps (megabyte per second)
  • Ping Rate Maximum of 30ms (milliseconds)
  • Hardwired to the router
  • Surge protector with Network Line Protection for CAH issued equipment

Benefits and Well-being

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Application and EEO

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Work location

Work model: Remote

ʻIolani Palace, 364, South King Street, Downtown, Hawaii Capital Historic District, Honolulu, Honolulu County, Hawaii, 96813, United States

Honolulu, Hawaii

Open in Google Maps(21.30681, -157.85877)

Key Responsibilities

  • check_circleManage the entire patient care process from benefit investigation to medication delivery
  • check_circleConduct benefit verifications and collaborate with healthcare provider coordination
  • check_circleProcess patient enrollments via fax, phone, and electronically
  • check_circleReceive and resolve inbound calls from patients and providers
  • check_circleResolve patient inquiries regarding assistance request status
  • check_circleEducate patients on insurance coverage and out-of-pocket costs
  • check_circleAssist in obtaining insurance prior authorizations and managing appeals

Requirements

  • verifiedHigh School diploma or equivalent
  • verified2-4 years of industry experience with patient-facing or high touch customer interaction experience
  • verifiedKnowledge of Medicare (A, B, C, D), Medicaid & Commercial payers policies
  • verifiedRobust computer literacy skills including data entry and MS Office
  • verifiedStrong understanding of pharmaceutical therapies, disease states, and medication adherence challenges

Benefits & Perks

check_circleMedical, dental and vision coveragecheck_circlePaid time off plancheck_circleHealth savings account (HSA)check_circle401k savings plancheck_circleFlexible spending accounts (FSAs)check_circleShort- and long-term disability coveragecheck_circlePaid parental

Skills, education and keywords

Skills: ms office, data entry, benefit investigation, benefit verification, prior authorization, appeals process, insurance plans, medicare, medicaid, managed care.

Education: High School diploma or equivalent preferred.

Frequently asked questions about Remote Patient Access Coordinator at Cardinal Health

What does a Remote Patient Access Coordinator at Cardinal Health do?expand_more
A Remote Patient Access Coordinator at Cardinal Health is responsible for the following: Manage the entire patient care process from benefit investigation to medication delivery; Conduct benefit verifications and collaborate with healthcare provider coordination; Process patient enrollments via fax, phone, and electronically; and Receive and resolve inbound calls from patients and providers.
What are the requirements for this Remote Patient Access Coordinator role?expand_more
Cardinal Health is looking for candidates who meet the following requirements: High School diploma or equivalent; 2-4 years of industry experience with patient-facing or high touch customer interaction experience; Knowledge of Medicare (A, B, C, D), Medicaid & Commercial payers policies; Robust computer literacy skills including data entry and MS Office; and Strong understanding of pharmaceutical therapies, disease states, and medication adherence challenges.
What is the salary range for Remote Patient Access Coordinator at Cardinal Health?expand_more
The advertised salary range for Remote Patient Access Coordinator at Cardinal Health is $21.4-30.6/hr.
Where is the Remote Patient Access Coordinator role at Cardinal Health located?expand_more
Remote Patient Access Coordinator at Cardinal Health is based in ʻIolani Palace, 364, South King Street, Downtown, Hawaii Capital Historic District, Honolulu, Honolulu County, Hawaii, 96813, United States. This is a remote role.
Is this Remote Patient Access Coordinator job remote, hybrid, or on-site?expand_more
Cardinal Health has listed this Remote Patient Access Coordinator role as remote.
How much experience is required for this Remote Patient Access Coordinator role?expand_more
Remote Patient Access Coordinator at Cardinal Health typically requires 2–4 years of relevant experience at the mid level level.
What skills do you need for the Remote Patient Access Coordinator role at Cardinal Health?expand_more
Key skills for Remote Patient Access Coordinator at Cardinal Health include ms office; data entry; benefit investigation; benefit verification; prior authorization; appeals process; insurance plans; and medicare.
What education is required for Remote Patient Access Coordinator at Cardinal Health?expand_more
Educational requirements for this role: High School diploma or equivalent preferred.
What category does the Remote Patient Access Coordinator role belong to?expand_more
Remote Patient Access Coordinator at Cardinal Health is part of the Healthcare & Nursing job category on Recrutus.