Medical Receptionist
Not Disclosed•Full-TimeOn-site
location_on1766, Miami Court, Fort Pierce, Saint Lucie County, Florida, 34950, United States
About Whole Family Health Center
Whole Family Health Center (WFHC) is a non-profit community healthcare organization serving Florida's Treasure Coast region for over 25 years. We provide an integrated approach to healthcare, offering Adult & Pediatric Primary Care, Behavioral Health, and Pharmacy services, including delivery options. Our mission is committed to delivering compassionate, quality care to all members of our community.
About the Role
As a Medical Receptionist, you will be the first point of contact for our patients, playing a vital role in maintaining a positive environment for both patients and staff. This position functions as a liaison between the patient and the clinical team, requiring you to coordinate care through close communication with nurses, providers, and case managers.
You will thrive in a fast-paced environment where multi-tasking and critical thinking are essential. Your day will involve managing office operations, from greeting visitors and directing them to the appropriate staff to ensuring waiting areas remain neat and clean. You will handle the check-in process, capturing patient information in our electronic systems, verifying insurance, and collecting payments. Beyond administrative duties, you will build rapport with patients through respectful communication and good assessment skills, ensuring their needs are met with sensitivity and efficiency.
Hiring Process
Candidates selected for an interview will be contacted directly by the hiring team. Please note that this is a position of trust, and all duties are subject to modification to reasonably accommodate individuals with disabilities.
Equal Opportunity
WFHC is an Equal Opportunity Employer (EOE). We are committed to diversity and inclusion in our workplace.
Work location
Work model: On-site
1766, Miami Court, Fort Pierce, Saint Lucie County, Florida, 34950, United States
Fort Pierce, Florida
Key Responsibilities
- check_circleCapture patient information into Phreesia and Athena during check-in
- check_circleManage and maintain provider schedules and clear no-shows
- check_circleCall patients to remind them of upcoming appointments
- check_circleEstablish patient reason for visit and distribute consent forms
- check_circleDocument patient contacts and progress in the electronic health record
- check_circleGreets patients and visitors while directing them to appropriate staff members
- check_circleVerify patient insurance eligibility and collect payments
- check_circleCollect patient identification and insurance documents for scanning
- check_circleOpen and close payment batches at the end of shifts
- check_circleSchedule patient appointments, referrals, and follow-up visits
Requirements
- verifiedHigh school diploma or GED
- verifiedLevel 2 background clearance
- verifiedProof of Tdap, MMR, Hep B vaccination, varicella history or vaccine, and PPD test
- verifiedCross-trained in electronic medical records, scheduling software, and Microsoft Outlook
Nice to Have
College degree. Bilingual in English/Spanish or Creole.
Similar Job Opportunities
Skills, education and keywords
Skills: Phreesia, Athena, Electronic Medical Records, Scheduling Software, Microsoft Outlook, English, Spanish, Creole.
Education: High school diploma or GED required; College degree preferred.
Frequently asked questions about Medical Receptionist at Whole Family Health Center
What does a Medical Receptionist at Whole Family Health Center do?expand_more
Day-to-day, the Medical Receptionist at Whole Family Health Center will capture patient information into phreesia and athena during check-in; manage and maintain provider schedules and clear no-shows; call patients to remind them of upcoming appointments; and establish patient reason for visit and distribute consent forms.
What are the requirements for this Medical Receptionist role?expand_more
To qualify for the Medical Receptionist at Whole Family Health Center position, applicants should have: High school diploma or GED; Level 2 background clearance; Proof of Tdap, MMR, Hep B vaccination, varicella history or vaccine, and PPD test; and Cross-trained in electronic medical records, scheduling software, and Microsoft Outlook.
Where is the Medical Receptionist role at Whole Family Health Center located?expand_more
Medical Receptionist at Whole Family Health Center is based in 1766, Miami Court, Fort Pierce, Saint Lucie County, Florida, 34950, United States. This is a on-site role.
Is this Medical Receptionist job remote, hybrid, or on-site?expand_more
Whole Family Health Center has listed this Medical Receptionist role as on-site.
How much experience is required for this Medical Receptionist role?expand_more
Candidates for Medical Receptionist at Whole Family Health Center should have mid level.
What skills do you need for the Medical Receptionist role at Whole Family Health Center?expand_more
Key skills for Medical Receptionist at Whole Family Health Center include Phreesia; Athena; Electronic Medical Records; Scheduling Software; Microsoft Outlook; English; Spanish; and Creole.
What education is required for Medical Receptionist at Whole Family Health Center?expand_more
Educational requirements for this role: High school diploma or GED required; and College degree preferred.
What category does the Medical Receptionist role belong to?expand_more
Medical Receptionist at Whole Family Health Center is part of the healthcare & nursing job category on Recrutus.
About Whole Family Health Center
Whole Family Health Center operates as a non-profit organization within the hospitals and health care sector, based in Vero Beach, Florida. For more than two decades, this entity has delivered integrated medical services across the Treasure Coast region. The facility provides a comprehensive range of treatments under a single roof, including primary care for adults and children, behavioral health support, and a pharmacy offering delivery options. The organization aims to function as a consistent healthcare home for both full and part-time residents of the community.
Established in Fort Pierce, the center originated as the AIDS Research and Treatment Center of the Treasure Coast. It was founded by Dr. Gerald Pierone, an infectious disease specialist who currently serves as the Chief Medical Officer. In this role, Dr. Pierone oversees all clinical initiatives and directs the infectious disease program, which includes managing responses to the COVID-19 pandemic. Throughout its history, the organization has maintained a prominent position in the region for the specialized care and treatment of HIV/AIDS, Hepatitis C, and sexually transmitted infections.
Browse more roles: All Whole Family Health Center jobs, healthcare & nursing jobs on Recrutus.