Insurance Specialist
Not Disclosed•Full-TimeOn-site
location_on4, Lomas Drive, Nobscot, Framingham, Middlesex County, Massachusetts, 01705, United States
About the Organization
Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts, serving Worcester, Framingham, Milford, and surrounding communities. As a thriving and growing organization, our team is expanding across sites to support this mission.
As an employer of choice, we foster an inclusive workplace environment that promotes teamwork, accountability, and respect. We embrace the richness of the diversity of our staff and community and are committed to supporting the growth and development of each employee.
About the Role
We are currently hiring a Health Benefits Advisor based in Framingham. This position is designed to provide education and enrollment opportunities for patients and community residents who lack access to healthcare and health insurance. The role works predominantly internally and in the field, collaborating with local community-based organizations throughout Milford, Framingham, Worcester, and surrounding towns.
You will be a good fit for our team if you are passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment. While this position is based in Framingham, candidates should expect occasional cross-site coverage in Milford, Worcester, or other nearby locations to support planned time off or unplanned staff absences, ensuring smooth operations and continuity of service across our sites.
Hiring Process & Training
Please note that your first 90 days will include training sessions in Worcester and Milford. Additionally, all pay rates are subject to experience, license or certification, and location.
Work location
Work model: On-site
4, Lomas Drive, Nobscot, Framingham, Middlesex County, Massachusetts, 01705, United States
Framingham, Massachusetts
Key Responsibilities
- check_circleVerify patient identity and demographic information according to Health Center procedures
- check_circleProvide consent forms and information about Health Center programs, services, and patient rights
- check_circleAssist patients with applications for MassHealth, ConnectorCare, and other relevant health programs
- check_circleEducate patients on health coverage, plan choices, and the importance of maintaining insurance
- check_circleSubmit necessary documentation electronically or by fax in a timely manner and follow up as needed
- check_circleProvide outreach and enrollment support in collaboration with local organizations and at community events
- check_circleMaintain readiness for outreach activities, ensuring necessary equipment and materials are available and operational
Requirements
- verifiedValid driver's license and dependable vehicle
- verifiedComplete Massachusetts state Navigator training within first three months
- verifiedBilingual in English and Spanish or English and Portuguese (strongly preferred)
- verifiedPrior customer service or client-facing experience (strongly preferred)
Nice to Have
Prior customer service or client-facing experience. Bilingual in English and Spanish or English and Portuguese.
Benefits & Perks
check_circleMedical insurance starts on first day of employment with 80% premium paid by employercheck_circleDental and Vision insurance coveragecheck_circle403b Retirement Plan with employer matchcheck_circleFlexible Spending Accountscheck_circleEmployee Assistance Programcheck_circleGenerous time off packages
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Frequently asked questions about Insurance Specialist at Edward M. Kennedy Community Health Center
What does a Insurance Specialist at Edward M. Kennedy Community Health Center do?expand_more
Day-to-day, the Insurance Specialist at Edward M. Kennedy Community Health Center will verify patient identity and demographic information according to health center procedures; provide consent forms and information about health center programs, services, and patient rights; assist patients with applications for masshealth, connectorcare, and other relevant health programs; and educate patients on health coverage, plan choices, and the importance of maintaining insurance.
What are the requirements for this Insurance Specialist role?expand_more
To qualify for the Insurance Specialist at Edward M. Kennedy Community Health Center position, applicants should have: Valid driver's license and dependable vehicle; Complete Massachusetts state Navigator training within first three months; Bilingual in English and Spanish or English and Portuguese (strongly preferred); and Prior customer service or client-facing experience (strongly preferred).
Where is the Insurance Specialist role at Edward M. Kennedy Community Health Center located?expand_more
Insurance Specialist at Edward M. Kennedy Community Health Center is based in 4, Lomas Drive, Nobscot, Framingham, Middlesex County, Massachusetts, 01705, United States. This is a on-site role.
Is this Insurance Specialist job remote, hybrid, or on-site?expand_more
Edward M. Kennedy Community Health Center has listed this Insurance Specialist role as on-site.
How much experience is required for this Insurance Specialist role?expand_more
Candidates for Insurance Specialist at Edward M. Kennedy Community Health Center should have mid level.
What skills do you need for the Insurance Specialist role at Edward M. Kennedy Community Health Center?expand_more
Key skills for Insurance Specialist at Edward M. Kennedy Community Health Center include Massachusetts State Navigator Training; Masshealth; Connectorcare; Qualified Health Plans; Children's Medical Security Plan; Health Safety Net; English; and Spanish.
What category does the Insurance Specialist role belong to?expand_more
Insurance Specialist at Edward M. Kennedy Community Health Center is part of the healthcare & nursing job category on Recrutus.
About Edward M. Kennedy Community Health Center
Edward M. Kennedy Community Health Center operates within the hospitals and health care industry, based in Worcester, Massachusetts. The organization is dedicated to ensuring accessible, high-quality, and comprehensive health services for individuals facing disparities in chronic disease and health outcomes. As a Federally Qualified Community Health Center, it provides integrated care designed to support patients as partners in achieving better health results.
Founded in 1972, the center has expanded from a single housing project location to a network including three medical facilities, two dental sites, two optometry practices, and six school-based centers. These locations serve residents across Worcester, Framingham, Milford, and the broader MetroWest and Central Massachusetts regions. The center currently supports over 26,000 patients of all ages through a family practice model that delivers primary care, urgent care, dental services, optometry, pharmacy, behavioral health, substance use treatment, social services, women's health, HIV/AIDS treatment, medical specialties, nutrition counseling, and laboratory services.
Kennedy Community Health holds certification as a patient-centered medical home by the National Committee for Quality Assurance (NCQA). This designation reflects a commitment to coordinating care among medical teams, utilizing electronic technologies for tracking and error prevention, and maintaining active patient engagement throughout the care journey. The organization focuses on efficient delivery of services while remaining at the forefront of innovative health care practices.
Browse more roles: All Edward M. Kennedy Community Health Center jobs, healthcare & nursing jobs on Recrutus.