Inside Sales Account Manager

About Red River

Red River brings together the ideal combination of talent, partners, and products to disrupt the status quo in technology and drive success for business and government. With more than 20 years of experience in security, networking, analytics, collaboration, mobility, and cloud solutions, we serve organizations well beyond traditional technology integration. Our operations, support, sales, and technical teams work together to create a positive impact on citizens, soldiers, consumers, and employees. That's what it means to "Rock the Red."

We work with purpose, looking to disrupt the status quo in meaningful ways. We act with integrity, showing respect for all and demonstrating our commitment to ethics. We value collaboration and work as a team to accomplish goals, elevate creativity, and support curiosity to re-imagine the use of technology. We have a strong work ethic and seek continuous improvement in all we do, while embracing philanthropy to drive positive change and lasting impact within communities around us.

About the Role

The Inside Sales Account Manager (ISAM) is a sales-focused, commission-eligible role responsible for contributing to the company's sales goals while providing top-level customer service. The Inside Sales team serves as the primary point of contact for Red River's Account Executives and customers for all pre- and post-sale inquiries.

In this position, you will proactively drive sales opportunities while maintaining support for your Account Team(s) with a focus on 100% customer satisfaction. You will manage a dedicated customer account list and provide direct pairing and support for an internal Account Executive. Using insights from RADAR, you will support sales operations and decision-making, applying strategic thinking and pricing judgment to support sales execution and customer growth.

You will partner with Red River staff resources, including the Support Services Team, Pre-Sales Engineering, Capture Team, and Professional Services Team. Your day will involve exploring new opportunities through account management, best practices, lead generation campaigns, and cold and warm calls. You will determine technologies relevant to the customer and effectively present Red River's capabilities via phone or email communication. Additionally, you will manage quote activity from RFQs, OEM leads, and prospecting, potentially participating in customer meetings. As a trusted resource, you will also be an active participant in company projects outside of your dedicated sales role.

Hiring Process

If you are ready to join a growing company, please submit your resume and cover letter (optional) to express your interest.

Equal Opportunity & Culture

Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.

In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. Please note that this contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.

Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System.