Inside Property Adjuster

About Erie Insurance

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. We strive to be "Above all in Service®" to our customers and our employees. Our team works from the Home Office complex in Erie, PA, and in Field Offices spanning 12 states and the District of Columbia.

About the Role

This position is within the Property & Material Damage Division, specifically the Property Damage Department. You will exercise independent discretion and judgment in telephonically handling property claims within a designated level of authority. The role is based in our Lexington, KY Claims Office and operates under ERIE's hybrid work schedule.

In this role, you will be the primary point of contact for policyholders regarding property claims. Your day will involve conducting investigations, interviewing insureds and witnesses, and inspecting damage as needed to prepare accurate estimates. You will evaluate coverage recommendations, manage claim reserves, and determine appropriate payments or declines. Beyond the core claims handling, you will identify subrogation opportunities, collaborate with agents and district sales managers, and stay current on policy changes and new legislation through industry training. You may also be called upon to participate on a Catastrophe Team during periods of heavy volume.

Hiring Process & Application

To be considered for this position, candidates must be willing to obtain a Kentucky Adjuster's License. The role requires a valid driver's license and a good driving record is preferred. Successful candidates will be expected to complete Technical Learning Center Training.

Equal Opportunity & Culture

Erie Insurance values diversity and fosters a culture where employees are encouraged to cultivate innovation, instill trust, and optimize work processes. We consider qualified applicants regardless of background, ensuring a workplace where everyone can thrive.