Front Desk Associate
Not Disclosed•Full-TimeOn-site
location_on2275, Raintree Place, Escondido, San Diego County, California, 92026, United States
About the Position
The Sales & Front Desk Associate is a pivotal role at Scenthound, serving as the first point of contact for our community. This position is dedicated to selling memberships while delivering exceptional, compassionate service to every customer and their canine companions. You will be the face of our brand, driving growth through health and wellness education while ensuring a welcoming atmosphere for all dog parents.
Who We Are Looking For
We are seeking a goal-oriented, outgoing, and self-motivated team member who shares our deep passion for dogs and dog health & wellness. A successful associate is an independent problem solver who thrives in a collaborative environment. We value individuals who can connect authentically with both humans and dogs, using Scenthound's values and culture as a guide for every interaction.
Career Growth
Scenthound is committed to the professional development of its team members. This role offers a direct career growth path, with opportunities to advance through our training program into Management positions, such as Assistant Manager and Manager. We look for motivated individuals eager to learn our products and services deeply, allowing them to educate others and uphold our high standards.
Our Culture
We foster a supportive, smoke-free environment where accountability and attention to detail are paramount. As a team member, you will be expected to hold yourself and others to Scenthound's standards, ensuring that our reception area remains clean, presentable, and sanitary at all times. Your ability to resolve customer concerns and retain memberships will be central to our shared success.
Work location
Work model: On-site
2275, Raintree Place, Escondido, San Diego County, California, 92026, United States
Escondido, California
Key Responsibilities
- check_circleDrive membership sales through health and wellness education
- check_circleDevelop membership leads and follow up with potential members
- check_circleAnswer phone calls, schedule appointments, and manage customer records
- check_circleResolve customer concerns and retain memberships
- check_circleMaintain reception area cleanliness and adhere to sanitary practices
- check_circleManage cash drawer and handle daily cash transactions
- check_circleSell services, add-ons, and retail products to meet performance targets
Requirements
- verifiedSales experience
- verifiedCustomer service experience (retail, restaurant)
- verifiedComputer/Technology proficiency
- verifiedReliable transportation
Benefits & Perks
check_circleEmployee discountscheck_circleFlexible schedulecheck_circleFree uniformscheck_circlePaid Vacationcheck_circleComplimentary service membership
