
Fright Fest Entertainment Supervisor
location_onMall Boulevard, Brandon Hill, Union City, Fulton County, Georgia, 30291, United States
Job Description
Fright Fest Entertainment Supervisor
Role Overview
Join the Fright Fest team as an Entertainment Supervisor and help create a terrifyingly successful season. We are seeking high-energy, enthusiastic leaders ready to manage Haunted Attractions and Scare Zones. In this role, you will ensure every guest experiences a fully immersive, spine-tingling adventure while maintaining show quality, safety, and high energy from opening to closing. You will lead scare actors, coordinate operations, and shape the atmosphere that defines the Fright Fest experience.
Compensation and Benefits
- Pay Rate: $16.50 per hour (with potential to earn up to $18.50 per hour based on performance and qualifications).
- Free Tickets: Complimentary admission for family and friends.
- Career Growth: Opportunities for promotion and scholarship availability.
- Exclusive Perks: Access to employee parties, events, giveaways, and discounts.
- Park Access: Free entry to Atlanta area attractions and other regional theme parks.
- Flexible Scheduling: Designed to support work-life balance.
Key Responsibilities
Operational Management
- Supervise and manage assigned Haunted Houses and/or Scare Zones.
- Conduct pre-opening inspections to ensure cleanliness, safety, and show quality standards are met.
- Monitor staffing levels and coordinate adjustments to maintain optimal coverage.
- Manage team member breaks to ensure continuous operational support.
- Monitor attractions for technical or operational issues and report them promptly.
- Partner with Gate Keepers to manage queue lines and control guest flow.
Team Leadership and Communication
- Lead, motivate, and coach a team of 10-15 team members, ensuring performance meets departmental and company standards.
- Ensure all actors are in full costume and makeup, ready for operation in a timely manner.
- Communicate updates, notes, and expectations from Fright Fest Management to actors and staff.
- Utilize two-way radios for effective communication with team members and management.
- Complete and maintain all required documentation, including safety talks, coaching records, and disciplinary reports.
Guest Experience and Safety
- Ensure the safety of both guests and team members at all times.
- Address and resolve guest concerns in a professional and timely manner.
- Maintain high energy levels and guest engagement throughout the operating day.
- Communicate operational needs, concerns, and incidents to department leadership.
Qualifications and Requirements
Availability and Schedule
- Season Duration: Must be available to work all operating days from September 1, 2026, through November 1, 2026.
- Operating Days: Must be able to work Fridays, Saturdays, and Sundays.
- Conflict Disclosure: Applicants must disclose any scheduling conflicts occurring between August and November during the interview process.
Physical and Environmental Requirements
- Age: Must be 18 years of age or older.
- Physical Activity: Ability to stand and walk for extended periods, traverse all park and attraction areas, and lift up to 50 pounds.
- Environmental Conditions: Comfortable working indoors and outdoors in varying weather conditions and at all times of day.
- Sensory Tolerance: Ability to work around strobe lighting, fog effects, loud noises, and other theatrical elements.
- Alertness: Must be able to react quickly to changing show conditions, guest needs, and crowd situations.
Skills and Experience
- Experience: Previous experience in haunted attractions and/or leadership roles is preferred.
- Knowledge: Strong understanding of storytelling, guest service, and workplace safety.
- Communication: Excellent verbal and written communication skills; comfortable speaking in front of large groups.
- Leadership: Demonstrated ability to motivate, coach, and develop a team.
- Organization: Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Driving: Valid Driver's License with a clean driving record, meeting Six Flags driving requirements.
Equal Opportunity Employer
This employer is an Equal Opportunity Employer. All applicants are notified of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.
Work location
Work model: On-site
Mall Boulevard, Brandon Hill, Union City, Fulton County, Georgia, 30291, United States
Georgia
Key Responsibilities
- check_circleSupervise and manage assigned Haunted Houses and Scare Zones
- check_circleEnsure actors are in full costume and makeup ready for operation
- check_circleConduct pre-opening inspections for cleanliness, safety, and show quality
- check_circleMonitor staffing levels and coordinate adjustments as needed
- check_circleManage team member breaks and ensure proper coverage is maintained
- check_circleLead and motivate a team of 10-15 team members to meet standards
- check_circleMonitor attractions and report technical or operational issues promptly
- check_circleCommunicate updates and expectations from management to staff
- check_circleEnsure the safety of guests and team members at all times
- check_circleAddress and resolve guest concerns in a professional manner
- check_circlePartner with Gate Keepers to manage queue lines and guest flow
- check_circleComplete and maintain required documentation including safety talks
Requirements
- verifiedMust be 18 years of age or older
- verifiedMust be able to work all operating days (Fridays-Sundays) from September 1, 2026, through November 1, 2026
- verifiedValid Driver's License with a clean driving record
- verifiedPrevious haunted attraction experience and/or leadership experience preferred