Client-Facing AI Engineer: GenAI Observability & Deployment

About Arize AI

Arize AI, Inc is a leading provider of MLOps solutions, helping organizations build, monitor, and deploy machine learning models with confidence. We are dedicated to bridging the gap between data science and production engineering, ensuring that AI systems remain reliable, observable, and performant at scale.

About the Role

We are seeking an experienced Forward Deployed AI Engineer to collaborate directly with client engineering teams in the San Francisco Bay Area. This role is designed for individuals who thrive at the intersection of deep technical expertise and business acumen. You will serve as a trusted advisor, working closely with clients to design and implement Generative AI observability programs that drive tangible business value.

As a Client-Facing AI Engineer, you will lead technical discussions, manage client engagements, and build custom integrations tailored to specific client needs. This position requires more than just technical proficiency; it demands excellent communication skills and the ability to translate complex AI concepts into actionable insights for stakeholders. You will play a pivotal role in helping our clients navigate the complexities of GenAI deployment, ensuring their models are observable, debuggable, and optimized for production environments.

Why This Role Matters

In the rapidly evolving landscape of Generative AI, observability is not just a nice-to-have—it is a critical requirement for success. By joining our team, you will help shape the future of how enterprises monitor and manage their AI systems. Your work will directly impact our clients' ability to trust, scale, and improve their AI initiatives, making you an essential partner in their digital transformation journey.