Field Service Technician

About the Team

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile, and Voice. Beyond connectivity solutions, we also provide local news, programming, and regional sports via Spectrum Networks. When you join our team, you'll be keeping our customers connected to what matters most across 41 states in the U.S.

Here, our employees don't just have jobs; they're building careers. We are committed to growing a workforce that reflects the customers and communities we serve, providing opportunities for employment and advancement to all team members.

About the Role

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services while educating customers on their use. This entry-level role is designed for those who enjoy solving technical challenges in a dynamic environment. You will stay active and work outdoors, where no two days are the same. In this position, you will build meaningful relationships with colleagues and customers while solving problems and overcoming daily challenges.

We equip you with the training you need to succeed, including on-the-job training, a career self-progression plan, and a Broadband Apprenticeship Program. You will have the opportunity to progress from Field Technician I to Field Technician IV, earning industry-recognized certifications along the way.

Working Conditions

Field Technicians work outdoors, utilizing hand tools in a variety of environments. You will receive support to build your confidence and skills to solve complex technical issues. The role requires the ability to travel to and from assigned customer premises, company facilities, and other locations as necessary, including during inclement weather. You will work with small components and wires, operate and navigate a company vehicle in changing environments, and work outdoors for extended periods in any season.