ePayments Wire Specialist I
Not Disclosed•Full-TimeHybrid
location_onHistoric Court District, Des Moines, Polk County, Iowa, 50309, United States
About Bankers Trust
At Bankers Trust, we believe in meaningful work, community engagement, and a commitment to employee development. Our team members experience an inclusive and community-focused culture, reflected in our designation as a "Best Place for Working Parents®" and a four-time recipient of the Greater Des Moines Partnership's Inclusion Award. We are also recognized as one of the "Best Businesses Supporting Local Charity" by readers of the Business Record. Our biennial employee engagement surveys consistently yield best-in-class results, underscoring our pride in the premier workplace we have created.
About the Role
The ePayments Wire Specialist I serves as a vital support pillar for the ePayments Wire team within the EB Support Services Department. This role exists to ensure the seamless processing of domestic and international wire transfers, business cross-border payments, and consumer remittance transfers. You will be the face of the team for internal and external inquiries, providing call center support and managing service requests through a ticketing system.
Your day will involve researching and resolving wire transfer issues, managing email proxies, and maintaining documentation systems. You will also handle the reconciliation of miscellaneous General Ledger and deposit accounts, ensuring accuracy and compliance with federal regulations. This position requires a blend of technical precision and customer service excellence to support the broader electronic banking functions of the organization.
Hiring Process
Candidates selected for an interview will be contacted directly by the recruiting team. The process typically involves a review of qualifications followed by an interview to assess technical knowledge and cultural fit. Final offers are extended based on the candidate's prior related experience and education.
Equal Opportunity Employer
Bankers Trust is an Equal Opportunity Employer. We consider qualified applicants regardless of background, including protected veterans and individuals with disabilities. We are committed to fostering a diverse and inclusive environment where all team members can thrive.
Work location
Work model: Hybrid
Historic Court District, Des Moines, Polk County, Iowa, 50309, United States
Des Moines, Iowa
Key Responsibilities
- check_circleProcess domestic and international wire transfers including Fedwire, Cross Border, and SWIFT transactions
- check_circleResearch and respond to internal and external customer inquiries regarding wire transfers and supported services
- check_circleReconcile miscellaneous General Ledger and deposit accounts as well as ACH origination and receiving
- check_circleManage call center support for Fed Funds trade requests and initiate corresponding wire transfer requests
- check_circleVerify transactions against AML, OFAC, and internal requirements to identify potential fraud
- check_circleExecute wire startup and end-of-day processes including system balancing and Fed balance uploads
- check_circleInvestigate wire transfer and Fed Funds issues and escalate complex matters to analysts or supervisors
Requirements
- verifiedAt least two years of prior bank operations experience
- verifiedCollege background preferred
- verifiedTwo-year post-secondary degree/specialized study preferred
- verifiedKnowledge of federal regulations (OFAC, EAR, Reg E, BIS Anti-boycott, AML)
Nice to Have
College background. Two-year post-secondary degree or specialized study. Previous ACH, wire transfer, electronic payments, or digital banking experience. Previous customer service experience.
Benefits & Perks
check_circleGroup Health, Dental, and Vision Insurancecheck_circleGenerous Paid Time Off (PTO)check_circleVolunteer Time Off (VTO)check_circle401(k) plan with lucrative company matchTuition assistance
Similar Job Opportunities
Skills, education and keywords
Skills: Fedwire, Swift, Ach, Wire Transfer, Electronic Payments, Digital Banking, Aml, Ofac, Ear, Reg E.
Education: Two-year post-secondary degree or specialized study preferred.
Frequently asked questions about ePayments Wire Specialist I at Bankers Trust
What does a ePayments Wire Specialist I at Bankers Trust do?expand_more
Day-to-day, the ePayments Wire Specialist I at Bankers Trust will process domestic and international wire transfers including fedwire, cross border, and swift transactions; research and respond to internal and external customer inquiries regarding wire transfers and supported services; reconcile miscellaneous general ledger and deposit accounts as well as ach origination and receiving; and manage call center support for fed funds trade requests and initiate corresponding wire transfer requests.
What are the requirements for this ePayments Wire Specialist I role?expand_more
To qualify for the ePayments Wire Specialist I at Bankers Trust position, applicants should have: At least two years of prior bank operations experience; College background preferred; Two-year post-secondary degree/specialized study preferred; and Knowledge of federal regulations (OFAC, EAR, Reg E, BIS Anti-boycott, AML).
Where is the ePayments Wire Specialist I role at Bankers Trust located?expand_more
ePayments Wire Specialist I at Bankers Trust is based in Historic Court District, Des Moines, Polk County, Iowa, 50309, United States. This is a hybrid role.
Is this ePayments Wire Specialist I job remote, hybrid, or on-site?expand_more
Bankers Trust has listed this ePayments Wire Specialist I role as hybrid.
How much experience is required for this ePayments Wire Specialist I role?expand_more
ePayments Wire Specialist I at Bankers Trust typically requires 2–4 years of relevant experience at the mid level level.
What skills do you need for the ePayments Wire Specialist I role at Bankers Trust?expand_more
Key skills for ePayments Wire Specialist I at Bankers Trust include Fedwire; Swift; Ach; Wire Transfer; Electronic Payments; Digital Banking; Aml; and Ofac.
What education is required for ePayments Wire Specialist I at Bankers Trust?expand_more
Educational requirements for this role: Two-year post-secondary degree or specialized study preferred.
What category does the ePayments Wire Specialist I role belong to?expand_more
ePayments Wire Specialist I at Bankers Trust is part of the admin job category on Recrutus.