Engineering Operations Technician

About the Team

The Data Center Engineering Operations (DCEO) team maintains the electrical, mechanical, and life safety systems that power AWS's global infrastructure. We are the people who keep the cloud running, supporting all AWS data centers and ensuring customers have continual access to the services they depend on.

As part of AWS Infrastructure Services, you will work at the intersection of traditional facilities engineering and cloud-scale innovation. Our focus for the coming years is scaling operations to support new AWS regions while improving energy efficiency and system reliability. You will be part of implementing next-generation power and cooling solutions, developing maintenance strategies, and solving complex technical challenges with thousands of variables.

We collaborate with Chief Engineers, Facility Managers, Data Center Operations teams, and specialists across hardware, network, supply chain, and security disciplines. Together, we deliver the highest standards for safety and security while providing the capacity our customers need at the lowest possible cost.

About the Role

As a Data Center Engineering Operations Technician (EOT), you will maintain and operate the critical infrastructure systems that keep AWS's cloud running. Working in some of the most sophisticated and secure data centers in the world, you will be hands-on with electrical, mechanical, and life safety equipment—ensuring the 99.999% uptime that millions of customers rely on.

This is a technical, hands-on role where your work directly impacts the reliability of AWS services—from startups to Global 500 companies. You will troubleshoot mission-critical systems including diesel generators, 3-phase electrical systems, UPS units, chillers, and cooling towers. You will perform preventative maintenance, respond to facility events, and collaborate with engineers from around the globe to test and implement emerging technologies that meet the demands of a rapidly evolving cloud computing landscape.

A Day in the Life

This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager. You will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3-phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, serving customers from the most successful startups to Global 500 companies. We pioneered cloud computing and never stopped innovating.

We value diverse experiences. Even if you do not meet all of the qualifications listed, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes military, facilities, trades, or alternative technical experiences, don't let it stop you from applying. We provide ongoing training, mentorship, and career-advancing resources to help you grow. We also value work-life harmony and strive for flexibility as part of our working culture.

Hiring Process & Requirements

This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security-related requirements. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs for more information.