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Customer Service Representatives

$16-24/hr•Full-timeRemote

location_onEast Market Avenue, Harding Park, Searcy, White County, Arkansas, 72143, United States

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Job Description

About the Role

Amazon is seeking Work From Home Customer Service Representatives to join our team. In this role, you will assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. You will be responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, and documenting customer interactions. Above all, you will provide professional and friendly customer service while meeting performance and quality standards.

Work location

Work model: Remote

East Market Avenue, Harding Park, Searcy, White County, Arkansas, 72143, United States

Searcy, Arkansas

Open in Google Maps(35.24961, -91.73390)

Key Responsibilities

  • check_circleAssist customers with orders, returns, refunds, and account issues
  • check_circleProcess returns and refunds through phone, chat, and email
  • check_circleDocument customer interactions and maintain quality standards
  • check_circleTrack packages and update customer accounts
  • check_circleResolve customer concerns regarding delivery and general inquiries

Frequently asked questions about Customer Service Representatives at Amazon

What does a Customer Service Representatives at Amazon do?expand_more
Day-to-day, the Customer Service Representatives at Amazon will assist customers with orders, returns, refunds, and account issues; process returns and refunds through phone, chat, and email; document customer interactions and maintain quality standards; and track packages and update customer accounts.
What is the salary range for Customer Service Representatives at Amazon?expand_more
The advertised salary range for Customer Service Representatives at Amazon is $16-24/hr.
Where is the Customer Service Representatives role at Amazon located?expand_more
Customer Service Representatives at Amazon is based in East Market Avenue, Harding Park, Searcy, White County, Arkansas, 72143, United States. This is a remote role.
Is this Customer Service Representatives job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service Representatives role as remote.
How much experience is required for this Customer Service Representatives role?expand_more
Candidates for Customer Service Representatives at Amazon should have entry level.
What category does the Customer Service Representatives role belong to?expand_more
Customer Service Representatives at Amazon is part of the Customer Services job category on Recrutus.