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Customer Service Representatives

$16-24/hr•Full-timeRemote

location_on49, Sayreville Boulevard South, Townelake at Sayreville, Camelot at Townelake, Sayreville, Middlesex County, New Jersey, 08872, United States

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Job Description

About the Role

Amazon is seeking dedicated Work From Home Customer Service Representatives to join our team. In this role, you will serve as the primary point of contact for customers, providing professional and friendly support through phone, chat, and email channels. Your mission is to assist customers with a wide range of inquiries, including orders, returns, refunds, account issues, and delivery questions, ensuring a positive and efficient customer experience.

Work location

Work model: Remote

49, Sayreville Boulevard South, Townelake at Sayreville, Camelot at Townelake, Sayreville, Middlesex County, New Jersey, 08872, United States

Sayreville, New Jersey

Open in Google Maps(40.46429, -74.35213)

Key Responsibilities

  • check_circleAssist customers with orders, returns, refunds, and account issues
  • check_circleProcess returns and refunds through phone, chat, and email support
  • check_circleDocument customer interactions and maintain quality standards
  • check_circleTrack packages and update customer accounts
  • check_circleResolve customer concerns regarding delivery and general inquiries

Frequently asked questions about Customer Service Representatives at Amazon

What does a Customer Service Representatives at Amazon do?expand_more
A Customer Service Representatives at Amazon is responsible for the following: Assist customers with orders, returns, refunds, and account issues; Process returns and refunds through phone, chat, and email support; Document customer interactions and maintain quality standards; and Track packages and update customer accounts.
What is the salary range for Customer Service Representatives at Amazon?expand_more
The advertised salary range for Customer Service Representatives at Amazon is $16-24/hr.
Where is the Customer Service Representatives role at Amazon located?expand_more
Customer Service Representatives at Amazon is based in 49, Sayreville Boulevard South, Townelake at Sayreville, Camelot at Townelake, Sayreville, Middlesex County, New Jersey, 08872, United States. This is a remote role.
Is this Customer Service Representatives job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service Representatives role as remote.
How much experience is required for this Customer Service Representatives role?expand_more
Candidates for Customer Service Representatives at Amazon should have mid level.
What category does the Customer Service Representatives role belong to?expand_more
Customer Service Representatives at Amazon is part of the Customer Services job category on Recrutus.