Customer Service
$16-24/hr•Full-timeRemote
location_on906, Williams Boulevard, Uptown, Richland, Benton County, Washington, 99354, United States
Job Description
About the Role
Amazon is seeking Work From Home Customer Service Representatives to join our team. In this role, you will assist customers with a wide range of inquiries, including orders, returns, refunds, account issues, and delivery questions. You will provide professional and friendly support through phone, chat, and email channels, ensuring that every customer interaction meets our high standards for performance and quality.
Work location
Work model: Remote
906, Williams Boulevard, Uptown, Richland, Benton County, Washington, 99354, United States
Richland, Washington
Key Responsibilities
- check_circleAssist customers with orders, returns, refunds, and account issues
- check_circleProvide professional and friendly customer service
- check_circleMeet performance and quality standards for customer support
- check_circleResolve customer concerns through phone, chat, and email support
- check_circleProcess returns and refunds for customer transactions
- check_circleUpdate customer accounts and document interactions
- check_circleTrack packages and answer delivery-related questions
Frequently asked questions about Customer Service at Amazon
What does a Customer Service at Amazon do?expand_more
A Customer Service at Amazon is responsible for the following: Assist customers with orders, returns, refunds, and account issues; Provide professional and friendly customer service; Meet performance and quality standards for customer support; and Resolve customer concerns through phone, chat, and email support.
What is the salary range for Customer Service at Amazon?expand_more
The advertised salary range for Customer Service at Amazon is $16-24/hr.
Where is the Customer Service role at Amazon located?expand_more
Customer Service at Amazon is based in 906, Williams Boulevard, Uptown, Richland, Benton County, Washington, 99354, United States. This is a remote role.
Is this Customer Service job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service role as remote.
How much experience is required for this Customer Service role?expand_more
Candidates for Customer Service at Amazon should have mid level.
What category does the Customer Service role belong to?expand_more
Customer Service at Amazon is part of the Customer Services job category on Recrutus.