Customer Service
$16-24/hr•Full-timeRemote
location_onEast 63rd Street, Raytown, Jackson County, Missouri, 64133, United States
Job Description
About the Role
Amazon is seeking Work From Home Customer Service Representatives to join our team. In this role, you will assist customers with a wide range of inquiries, ensuring they receive professional and friendly support. Your primary focus will be on resolving customer concerns, processing returns and refunds, tracking packages, and updating customer accounts. You will serve as the voice of Amazon, providing high-quality service while meeting performance and quality standards.
Work location
Work model: Remote
East 63rd Street, Raytown, Jackson County, Missouri, 64133, United States
Raytown, Missouri
Key Responsibilities
- check_circleAssist customers with orders, returns, refunds, and account issues
- check_circleProcess returns and refunds through phone, chat, and email support
- check_circleDocument customer interactions and maintain quality standards
- check_circleTrack packages and update customer accounts
- check_circleResolve customer concerns regarding delivery and general inquiries
Frequently asked questions about Customer Service at Amazon
What does a Customer Service at Amazon do?expand_more
Day-to-day, the Customer Service at Amazon will assist customers with orders, returns, refunds, and account issues; process returns and refunds through phone, chat, and email support; document customer interactions and maintain quality standards; and track packages and update customer accounts.
What is the salary range for Customer Service at Amazon?expand_more
The advertised salary range for Customer Service at Amazon is $16-24/hr.
Where is the Customer Service role at Amazon located?expand_more
Customer Service at Amazon is based in East 63rd Street, Raytown, Jackson County, Missouri, 64133, United States. This is a remote role.
Is this Customer Service job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service role as remote.
How much experience is required for this Customer Service role?expand_more
Candidates for Customer Service at Amazon should have mid level.
What category does the Customer Service role belong to?expand_more
Customer Service at Amazon is part of the Customer Services job category on Recrutus.