Customer Service
$16-24/hr•Full-timeRemote
location_onWalmart Supercenter, 1131, Kuala Street, Pearl Highlands, Pearl City, Honolulu County, Hawaii, 96782, United States
Job Description
About the Role
Amazon is seeking Work From Home Customer Service Representatives to join our team as a Work From Home Customer Service Representative. In this role, you will play a vital part in ensuring customer satisfaction by providing professional and friendly support. You will assist customers with a wide range of inquiries, including orders, returns, refunds, account issues, and delivery questions, ensuring their experience with Amazon is seamless and positive.
Work location
Work model: Remote
Walmart Supercenter, 1131, Kuala Street, Pearl Highlands, Pearl City, Honolulu County, Hawaii, 96782, United States
Pearl City, Hawaii
Key Responsibilities
- check_circleAssist customers with orders, returns, and general inquiries via phone, chat, and email
- check_circleProcess returns and refunds for customer accounts
- check_circleDocument customer interactions and meet quality standards
- check_circleTrack packages and update customer account information
- check_circleResolve customer concerns and provide professional customer service
Frequently asked questions about Customer Service at Amazon
What does a Customer Service at Amazon do?expand_more
Day-to-day, the Customer Service at Amazon will assist customers with orders, returns, and general inquiries via phone, chat, and email; process returns and refunds for customer accounts; document customer interactions and meet quality standards; and track packages and update customer account information.
What is the salary range for Customer Service at Amazon?expand_more
The advertised salary range for Customer Service at Amazon is $16-24/hr.
Where is the Customer Service role at Amazon located?expand_more
Customer Service at Amazon is based in Walmart Supercenter, 1131, Kuala Street, Pearl Highlands, Pearl City, Honolulu County, Hawaii, 96782, United States. This is a remote role.
Is this Customer Service job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service role as remote.
How much experience is required for this Customer Service role?expand_more
Candidates for Customer Service at Amazon should have mid level.
What category does the Customer Service role belong to?expand_more
Customer Service at Amazon is part of the Customer Services job category on Recrutus.