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Amazon Customer Service - Work From Home

$16-24/hrFull-timeRemote

location_onCollins Avenue, Española Way, Miami Beach, Miami-Dade County, Florida, 33139, United States

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Job Description

About the Role

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Work location

Work model: Remote

Collins Avenue, Española Way, Miami Beach, Miami-Dade County, Florida, 33139, United States

Miami Beach, Florida

Open in Google Maps(25.79070, -80.12999)

Key Responsibilities

  • check_circleAssist customers with orders, returns, refunds, and account issues
  • check_circleProcess returns and refunds for customers
  • check_circleProvide professional and friendly customer service
  • check_circleResolve customer concerns via phone, chat, and email
  • check_circleTrack packages and update customer accounts
  • check_circleDocument customer interactions accurately

Frequently asked questions about Amazon Customer Service - Work From Home at Amazon

What does a Amazon Customer Service - Work From Home at Amazon do?expand_more
Day-to-day, the Amazon Customer Service - Work From Home at Amazon will assist customers with orders, returns, refunds, and account issues; process returns and refunds for customers; provide professional and friendly customer service; and resolve customer concerns via phone, chat, and email.
What is the salary range for Amazon Customer Service - Work From Home at Amazon?expand_more
The advertised salary range for Amazon Customer Service - Work From Home at Amazon is $16-24/hr.
Where is the Amazon Customer Service - Work From Home role at Amazon located?expand_more
Amazon Customer Service - Work From Home at Amazon is based in Collins Avenue, Española Way, Miami Beach, Miami-Dade County, Florida, 33139, United States. This is a remote role.
Is this Amazon Customer Service - Work From Home job remote, hybrid, or on-site?expand_more
Amazon has listed this Amazon Customer Service - Work From Home role as remote.
How much experience is required for this Amazon Customer Service - Work From Home role?expand_more
Candidates for Amazon Customer Service - Work From Home at Amazon should have entry level.
What category does the Amazon Customer Service - Work From Home role belong to?expand_more
Amazon Customer Service - Work From Home at Amazon is part of the Customer Services job category on Recrutus.